Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Kelly F.
They keep me informed of sales and product updates
Response from Honest PawsMar 11, 2024
Thanks for your review, Kelly! We're glad to hear you're satisfied with the email update we sent you regarding our discounts and product updates. Appreciate your support! ~From Your Honest Paws Family 💖🐾
Steven J.
They have auto shipping. As soon as I get low on my dogs medicine I don’t have to worry because u already have it shipped and I don’t do anything but just receive it from UPS. Which by the way is extremely fast too. Honest paws is a great company. Very good prices too.
Response from Honest PawsMar 11, 2024
We're glad to hear that our subscription feature has been convenient for you and that you're satisfied with our delivery service and pricing. Thank you for your kind words, Steven, and for choosing Honest Paws! ~From Your Honest Paws Family 💙🐾
Aya
As an owner with a dog who was severe separation anxiety, honest paws has made it possible for my little one to relax a little bit while I'm away at work.
Response from Honest PawsMar 11, 2024
We're so happy to hear that our products are helping ease your dog's concerns. We're also glad to know we're making a difference in your pup's health, especially when you're at work. Thank you for your review and trust in us. ~From Your Honest Paws Family 💖🐾
Sara
I was initially disappointed that I was sent to voicemail rather than having an option to wait, but it was worth it. Antonio did return my call and was very helpful with my refund request issue. I wanted to return an unopened package since our pup had to be put to sleep before it arrived.
Response from Honest PawsMar 11, 2024
We're deeply sorry to hear about the loss of your pup and understand how tough this time must be for you. We're glad to hear that Antonio was able to provide you with great help and assist with your refund request. Thanks for your patience and for taking the time to leave a review. We truly appreciate it. ~From Your Honest Paws Family 🤍🐾
Tamam S.
My beloved cat Morris died on February 22. I subsequently was notified that my auto-refill order of Honest Paws Well 125 mg CBD Oil For Cats was on the way. I contacted Honest Paws to cancel my subscription for auto-refills of the oil. Honest Paws Customer Experience specialist Genesis swiftly responded to my cancellation request, notifying me that I did not have to return my latest order of CBD oil. Genesis suggested that I donate the oil to someone with a cat who needed it -- a capital suggestion! Thank you, Honest Paws, for making Morris' final months more comfortable and more endurable. Michael Carlisle
Response from Honest PawsMar 11, 2024
We're so sorry to hear about your loss. We're glad to know that our CBD oil made Morris' final months a little easier. We're glad you appreciate Genesis' suggestion to pass on the oil to someone else's cat in need. We strive to achieve services like hers, and she truly is one of the gems here. Thank you for your kind words and for taking the time to leave a review. Our thoughts are with you, Michael. 🙏🏻 ~From Your Honest Paws Family 🤍🐾
Rhonda F.
Great product that my fur baby thinks is a treat! Helps her rest better and seems to help with her aging, achey joints… not to mention how much it helps with her anxiety. She’s an eleven y/o Maltese who’s naturally very anxious. Easy ordering and fast delivery! Will definitely order again!
Response from Honest PawsMar 11, 2024
We're happy to hear that your fur baby enjoys our product and it's benefiting her so positively. It's great that you've noticed improvements in her restfulness and joint ease. Our team is committed to making the ordering process as easy as possible and ensuring quick delivery. We're here to help if there's anything else you need. Thank you for your great review, Rhonda! ~From Your Honest Paws Family 💖🐾
AnaBelle R.
Information provided on the website was thorough. Shopping was easy and it arrived on time. So far so good. The treats seem to calm my dog and he pants less. I have not used the CBD oil yet as I wanted to finish up the one I’m currently giving my dog but based on his reaction to the treats I’m quite hopeful.
Response from Honest PawsMar 11, 2024
Thank you so much for your review, Anabelle! We're really glad to hear that the treats are helping your dog. We are hoping for the best outcome for your pup with the CBD Oil as well. If there is anything else we can do for you, don't hesitate to let us know. Thank you again for trusting us! ~From Your Honest Paws Family 💖🐾
Pamela
I tried the text option. No reply. I tried calling. No answer. Finally, I sent a message. And it was days before I got any type of response. That is terrible customer service. I was ready to order but could not get any help whatsoever
Response from Honest PawsMar 11, 2024
Thank you for sharing your feedback, Pamela. We're sorry to hear about your experience trying to reach us. While this isn't typical of our service, we're actively working on improving our response times. We understand your frustration and want to make things right. We've reached out via email to assist you further. Please don't hesitate to respond. ~From Your Honest Paws Family 🙏🏻🐾
