Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Ofelia C.
Working well with my furbabies sleep
Response from Honest PawsMar 11, 2024
We're glad to hear that our product is helping your furbabies get the sleep they need. We always aim to bring comfort and happiness to pets and pet owners. Thank you for your feedback, Ofelia! ~From Your Honest Paws Family 💖🐾
Art
My dog won't take the treat hard, large peanut butter treat, unfortunately. He spits it out w/o even trying to chew on it. n.b., he does eat peanut butter, so I don't think it's the flavor but rather the hardness of the treat. He does chew on lots of hard stuff, like pizzle sticks, so it's not a problem w/his teeth. Maybe the size + the hardness. Luca's an 70lb. Canaan mix. I've had him a week. He's a rescue, from Bethlehem. Update: The Honest Paws folks are stand-up people, imo. After reading my review -- really Luca's review -- they are shipping me an alternative product. That's pro-active customer service and I am very impressed.
Response from Honest PawsMar 11, 2024
We appreciate your feedback on our Calm Bites, Art. It sounds like they may be too hard for Luca to enjoy comfortably, despite his enjoyment of other hard treats. We'll take your comments into consideration, and please know we're continuously working on our product to better serve our customers. We have reached out to you via email regarding your feedback, please don't hesitate to respond. We'll always be here to help. Thank you for giving Honest Paws a try! ~From Your Honest Paws Family 🙏🏻
Silke H.
I bought this after doing research when my "big boy" (84 lbs dog) was diagnosed with aggressive bone cancer almost 4 weeks ago. About a week after I started giving him the "Well" drops he perked up. He is running around to the point I have to slow him down, and instead of seeing a decline in him that I would have expected to see since he was given only weeks, he's doing great and it seems (may be wishful thinking though) that the swelling has gone down some. I know my time with him is limited, but I'm happy to see him enjoying life for the remaining time he has left. Just bought another bottle and didn't even know if I needed all of the first one given the diagnosis.
Response from Honest PawsMar 11, 2024
We are truly touched by your story and are absolutely thrilled to hear that our Well Tincture has been able to help your "big boy." Our aim is to enhance the life and well-being of our customers' pets, and hearing stories like yours makes our work so rewarding. We are happy to hear that he's able to enjoy his life more. Although it's a difficult time, it's great to hear that you can have more happy days together. We are here for you if you need anything else. ~From Your Honest Paws Family 💖🐾
Kris M. Mesa, A.
I received an excellent customer service experience from your associate Genesis. I was experiencing some frustration after following your promotion to add the App, accept notifications and get a 20% discount. I completed the steps, but had difficulty getting the 20% notification in a timely manor and when it came mistakenly hit it and the notification was gone. I had to reach out two times to your company before receiving a response. More frustration! Genesis responded identifying my issue, apologized, explained what should have occurred & provided the needed discount code. I felt better about the experience and completed my order. I then was impressed that Genesis reached out to me again to make sure I received Genesis’s initial response and that I was satisfied. I was extremely impressed, since this is customer care at a level unheard of these days. I felt heard and taken care of by Genesis!
Response from Honest PawsMar 11, 2024
Wow, thank you so much for sharing your experience with us! We're happy to hear that Genesis provided you with excellent customer service. We apologize for any inconvenience you encountered while trying to redeem the 20% discount through our promotion. Rest assured, your feedback will forwarded to the right team to make our offerings easier to access. Thank you so much for your kind words on how Genesis went above and beyond to follow up with you and ensure your satisfaction; she's truly one of our best here at Honest Paws. Thank you again for trusting us, and we look forward to serving you again in the future! ~From Your Honest Paws Family 💖🐾
JNA
Turn around time was fast. Great packaging, the dropper bottle was in perfect shape upon arrival. My dog’s movements (getting up from floor; walking) are smoother and with less stiffness. He can sit longer without having to lie down. Thank you!
Response from Honest PawsMar 11, 2024
We're happy to hear about the positive changes in your dog's movements! It's great to know our product made a difference for your pup and that you're satisfied with our product packaging. Thanks for sharing your experience, and if you ever need anything else, we're here for you both! ~From Your Honest Paws Family 💖🐾
Jan C.
Love your product but being on a fixed budget of social security I may have to seek out a less expensive product. Our budget did not allow for tremendous grocery and power expenses rising as much as they have. I am already rationing the one bottle I buy between my two small elderly fur babies.
Response from Honest PawsMar 11, 2024
We appreciate your honest review. It's great to hear that you and your adorable pup love our product. We appreciate your feedback regarding the price. Rest assured, we are constantly striving to make our products as accessible as possible without compromising on quality. Please make sure to keep an eye out for any special offers or discounts that we usually send out. Thank you for giving our product a chance and, again, for sharing your experience. ~From Your Honest Paws Family 🙏🏻🐾
Jen P.
Friendly quick response!
Response from Honest PawsMar 11, 2024
Thank you for sharing your review with us. We're glad you're satisfied with our service, and we appreciate your business. We're here to help if there's anything else you need! ~From your Honest Paws Family 💖🐾
Clarice O.
I had a question about my shipment and response time was incredible. Customer service representative was fantastic and I appreciate the quick response.
Response from Honest PawsMar 11, 2024
We truly appreciate your feedback! We're happy to hear as well that our team could provide you with quick and fantastic service. We appreciate your business. We're here for you anytime you need us! ~From your Honest Paws Family 💖🐾
