Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Cal R.
Excellent experience. The CBD treats are great to reduce storm anxiety with our dogs. I had a recent interaction with Mariam Ramirez in Customer service. Very helpful and responsive!! Thank you!
Response from Honest PawsMay 16, 2024
Thank you for your feedback, Cal! We're happy to hear that Miriam was able to provide great customer service! If you need anything else, just give us a shout. ~Gina 🐾
Andrea B.
Last week I had a question about an auto delivery and was fortunate that Genesis answered. She helped me with that and then reviewed my subscriptions. I had a couple duplicates that she found and took care of for me. I never felt rushed and she made me feel like a valued customer. I hope she picks up next time!
Response from Honest PawsMay 15, 2024
Thank you for your feedback, Andrea! We're happy to hear that Genesis was able to provide great customer service! If you need anything else, just give us a shout. ~Gina 🐾
J. R.
I had a great experience working with Miriam in customer service!
Response from Honest PawsMay 15, 2024
Thank you for sharing your experience with us. We're so happy to hear that Miriam was able to provide you with great customer service ! This is always our goal. If you need anything else, feel free to reach out! ~Gina 🐶
Candyce M.
We contacted your customer service because of a missing order. A replacement shipment was sent out immediately. Our dog really appreciated the fast service.
Response from Honest PawsMay 15, 2024
Thank you for your feedback, Candyce! We're happy to hear that we were able to provide you with a replacement as quick as possible! If you need anything else, just give us a shout. ~Gina 🐾
Lori
This is the perfect calming option for my little Maltese
Response from Honest PawsMay 15, 2024
Thank you for your feedback, Lori! It's wonderful to know that it's helping your Maltese relax more. Your feedback means the world to us, and we're dedicated to creating products that bring joy to your furry friend. If you need any help or have more questions, don't hesitate to contact us. ~Gina 🐾
Patricia A.
I have had my male Goldendoodle on the soft chews for 3 weeks, and I have not seen any improvement on calming him down. Will try for another couple of weeks and see if I see any positive changes.
Response from Honest PawsMay 14, 2024
Thanks for sharing your feedback, Patricia! We're sorry to hear that there is no improvement with your Goldendoodle but each pet reacts differently to it and we understand that CBD is not always the answer to every pet's concern. We've reached out to you via email to help you further, and please don't hesitate to respond. We're always here to help! ~Gina 🐾
Adam S.
Antonio was super helpful and helped me with my account access very quickly.
Response from Honest PawsMay 14, 2024
Thank you for your feedback, Adam! We're happy to hear that Antonio was able to provide great customer service! If you need anything else, just give us a shout. ~Gina 🐾
Brooke P.
These made my dogs belly hurt so I had to cancel but Antonio Jimenez with the customer service team got back to me quickly to get my recurring order canceled.
Response from Honest PawsMay 14, 2024
Thank you for your feedback, Brooke! We're glad you're satisfied with our service and Antonio Jimenez was able to help. We're sorry to hear about your dogs and hoping they are all feeling better now. If you have any more questions or need further assistance, don't hesitate to reach out. Thanks for your support! ~Gina 🐾
