Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing2,736 approved reviews, newest moderated first
Zoey W.
Every time I call the compassion shown from the Reps are unparalled.
Response from Honest PawsMay 12, 2024
Thanks for sharing your experience with us, Zoey! Your feedback means the world to us. Remember, we're here for you if you ever need anything or want to share your thoughts. ~Gina 🐾
Fran T.
Genesis was helpful, competent and friendly
Response from Honest PawsMay 12, 2024
Thank you so much for your review and will surely pass this on to Genesis! Remember, we're here for you if you ever need anything or want to share your thoughts. ~Gina 🐾
Dawn
I just love Honest Paws! Their products are great and their customer service is outstanding. I recently interacted with Chrissie in customer service and she was very helpful, friendly and responsive! Honest Paws is a great company!
Response from Honest PawsMay 12, 2024
Thank you for your feedback, Dawn! We're glad you're satisfied with our service. We're happy to hear that Chrissie was able to answer all your questions. Thank you for choosing Honest Paws! ~Gina 🐾
CB
the experience online is easy and seamless.
Response from Honest PawsMay 12, 2024
Thank you for your feedback, Christina! We're glad you're satisfied with our online service. We're here to help make your experience with us as smooth as possible. Thanks for your support! ~Gina 🐾
customer
This company has the best products for my 13 year old shih tzu. I always buy the cbd calm treats which are just perfect and he can’t live without the cbd joint treats either, his mobility greatly increases when he’s on the treats. This morning however, I realized I accidentally signed up for monthly orders to be delivered and I emailed customer support. Genesis replied to me very promptly and canceled my monthly subscription and refunded my money for that order. I could not be more pleased with this company now. Everything is perfect from their products to their service! So thankful!
Response from Honest PawsMay 12, 2024
Thank you for your feedback! We're happy to hear that Genesis was able to provide great customer service! If you need anything else, just give us a shout. ~Gina 🐾
Michael H.
Product does not work, there have been no calming effects.
Response from Honest PawsMay 12, 2024
We are sorry to hear that the product did not work, Michael. Your feedback means the world to us! We've reached out to you via email to help you further, and please don't hesitate to respond. We're always here to help! ~Gina 🐾
Suzanne T.
Crissi was very prompt and helpful. She refunded my order and cancelled my recurring order. She was very nice and polite. The CBD oil didn’t help my dog and she told to donate the oil to someone else. Very good customer service
Response from Honest PawsMay 10, 2024
Thank you for your feedback, Suzanne! We're happy to hear that Crissi was able to provide great customer service! If you need anything else, just give us a shout. ~Gina 🐾
Sam J.
Honest Paws customer service, specifically, Genesis, was so helpful and friendly. She knew exactly how to fix our issue and resolved it quickly.
Response from Honest PawsMay 9, 2024
Thank you for your feedback, Sam! We're happy to hear that Genesis was able to provide great customer service! If you need anything else, just give us a shout. ~Gina 🐾
