Melody B.
I love this company and how easy they…
I love this company and how easy they are to work with.
Response from Home Warranty Inc.Jan 6, 2026
Thanks for the feedback! Much appreciated.
Home Warranty of the Midwest, Inc. was founded in 1999 by the owner of a successful appliance repair company. With 36 years of repair experience, he was determined to put together a plan that would cover items in the home more comprehensively, allow the use of local contractors, and pay contractors more quickly for completed work. Home Warranty serves as an additional product source to a wide range of businesses including real estate agencies, utility companies, property management, mortgage lending, home inspection, financial planning, residential construction, and independent insurance agencies. We are committed to utilizing trusted, local servicers who can ensure a timely response to customer needs. We pride ourselves on our LIVE call answering during core business hours with two call centers in the U.S. We also provide our customers with active, responsive District Sales Representatives who help agents and companies every step of the way.
Home Warranty Inc. (homewarrantyinc.com) has 694 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Repair Service Providers · Des Moines, Iowa
New

Repair Service Providers · Grand Prairie, Texas
Excellent

Repair Service Providers · Jackson, Michigan
Excellent

Repair Service Providers · Longwood, Florida
Excellent
694 approved reviews, newest moderated first
Melody B.
I love this company and how easy they are to work with.
Response from Home Warranty Inc.Jan 6, 2026
Thanks for the feedback! Much appreciated.
Liz S.
Mike, the guy at Appliance Solutions was awesome! He was kind, he was quick, respectful, tidy. I can’t say enough good things about him!
Response from Home Warranty Inc.Jan 6, 2026
Thanks for the feedback! Much appreciated.
Michael H.
Great customer service.
Response from Home Warranty Inc.Jan 6, 2026
Love to hear this!
P C.
My experience was excellent. I called and within a few hours a service person was at my home fixing the problem Everyone was nice and acted professional I was very happy with result and would recommend using Home Warranty inc
Response from Home Warranty Inc.Jan 6, 2026
Thanks for the review! Much appreciated.
Chester G.
Great costumer service. They made the process easy for me and was very helpful. They approved my claim and sent my check fast
Response from Home Warranty Inc.Jan 6, 2026
Thanks for the review! Much appreciated.
Randy
I’ve had this home warranty before and never had an issue, but this time we did. We followed all of the requirements and were initially denied a claim, even though the repair had been pre-approved. Why? The invoice we received from the repairman did not specifically say “paid in full” although the invoice indicated we paid the full invoice amount via check. After I questioned, the payment was approved. In addition, the check has been slower to arrive, whereas when we used this warranty before the check arrived within just a couple of days.
Response from Home Warranty Inc.Dec 30, 2025
Thanks for the feedback - we don't show we ever denied the claim. We did receive an invoice that was not marked as paid so we did send back requesting a paid invoice so we could reimburse (and confirm the work was completed). We do have an e-check option for reimbursement if your bank will accept those. Otherwise, we are at the mercy of the USPS and whatever timing they have for delivery.
Benae I.
Great customer service, however, I wish they would’ve explained to me that I could’ve gotten a new dryer as opposed to trying to have the old dryer repaired. They company they sent out was never able to get my dryer working and I ended up purchasing a new dryer on my own which cost about $700.
Response from Home Warranty Inc.Dec 30, 2025
Thanks for the feedback! We normally always mention the cash out option for repairs - will review your claim calls and train up as needed.
Glenda M.
I love this company. They were quickly to resolve any issue that I have and make sure it qualified person comes and takes care of it. They even follow up afterwards to make sure I’m happy and that everything worked out great.
Response from Home Warranty Inc.Dec 29, 2025
Love the comments - appreciate the feedback!