customer
Everything always goes smooth
Everything always goes smooth. Thank you.
Response from Home Warranty Inc.Jun 11, 2026
Thanks for the review!
Home Warranty of the Midwest, Inc. was founded in 1999 by the owner of a successful appliance repair company. With 36 years of repair experience, he was determined to put together a plan that would cover items in the home more comprehensively, allow the use of local contractors, and pay contractors more quickly for completed work. Home Warranty serves as an additional product source to a wide range of businesses including real estate agencies, utility companies, property management, mortgage lending, home inspection, financial planning, residential construction, and independent insurance agencies. We are committed to utilizing trusted, local servicers who can ensure a timely response to customer needs. We pride ourselves on our LIVE call answering during core business hours with two call centers in the U.S. We also provide our customers with active, responsive District Sales Representatives who help agents and companies every step of the way.
Home Warranty Inc. (homewarrantyinc.com) has 694 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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694 approved reviews, newest moderated first
customer
Everything always goes smooth. Thank you.
Response from Home Warranty Inc.Jun 11, 2026
Thanks for the review!
customer Jim A.
We had a problem with the repair company that had come to fix our dryer. Both Shane and Ron stepped up and resolved the problem to our satisfaction. Home warranty is a first class company that puts customers first.
Response from Home Warranty Inc.Jun 11, 2026
Glad to hear this! Shane and Ron are amazing. Thanks for the review!
customer
Nice and fast respone
Response from Home Warranty Inc.Jun 11, 2026
Thanks for the review!
Charles
Repair was approved but after two weeks parts were not available and no availability was projected. I wanted to move to a replacement settlement but you refused. NOT HAPPY
Response from Home Warranty Inc.Jun 11, 2026
We regret you were less than satisfied - we ended up paying the repair estimate out to you as that was the approved amount.
Angela R.
Renewal simple. Claim processing - couldn't be easier. Most technicians wince when you tell them you're using a home warranty. Then they're pleasantly surprised when they find our that they only have to talk to Home Warranty rep to explain the problem and the repair. AND you don't have to use an "Approved Technician".
Response from Home Warranty Inc.Jun 11, 2026
We aim for quick, easy, and personal service! Thanks for the review.
Ronnie B.
Carlos did a great job
Response from Home Warranty Inc.Jun 11, 2026
Thanks for the shout out to Carlos! Much appreciated.
Rick
I never do warranties but I am glad we did. Easy procedure, quick, very helpful and friendly. What more could you ask for?
Response from Home Warranty Inc.Jun 11, 2026
Love to hear this! Thanks for sharing.
Charley M.
Had top of line LG Refrigerator ($5,000+). Had a problem and repairman come out 3 times starting May 11, 2026 till 5 June 2026. After doing without a refrigerator for over a month, he said it was not repairable. Settlement was less then $1000 and was not a French Door but lady deemed it was a like refrigerator. I was also charged for service call when I called and then paid the serviceman a service charge. I had to call and still have not received reimbursement for the service call. I would not recommend Home Warranty, Inc. to anyone. For those individuals that are not familiar with computers, they are in trouble. Everything is done over the computer. Not a good Home Warranty.
Response from Home Warranty Inc.Jun 9, 2026
We cannot find you in our customer database? Please verify that you are reviewing the correct company as our name is similar to other home warranty companies. We do not charge a service call fee at the time you place a claim.