Joshua San A.
Everything was smooth and a huge…
Everything was smooth and a huge blessing to get our dream home!

Don’t lose the home you love to a more competitive offer. Become a cash buyer today. Homeward enables you to make a cash offer that's four times more likely to win in today's competitive real estate market. And, if you already own a home, Homeward empowers you to buy with cash before you sell. You'll know where you're moving before you list your home and can skip the hassle of showing your house while you live in it. Get approved today and you'll be ready to make a cash offer as soon as the home you want comes on the market.
Homeward (homeward.com) has 388 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Joshua San A.
Everything was smooth and a huge blessing to get our dream home!
Renee
The overall process was good but there were some communication issues
Moe A.
In my opinion, buying a home is an overly complex and inefficient process. Homeward made things easy, kept me competitive in the Austin market, and even went out of their way to refund me my option and inspection fees (plus a little extra) when they dropped the ball after my first accepted offer. Special shout out to Lauren, Diana, Suzel and the rest of the team working behind the scenes to get me my first home.
Jesse J.
Awesome experience with Homeward! Homeward went above and beyond to help us secure our dream home with a competitive all-cash offer during a competitive market. Their staff always provided excellent customer service to us and were also professional, punctual and proficient in helping us through the entire process. Homeward’s rates are hard to beat. We highly recommend Homeward if you’re looking to make a competitive cash offer to purchase a home!
Joseph
Poor communication plus lack of accountability plus lack of urgency equals poor customer experience. Ultimately, the process worked and we got our beautiful house but it was a mess getting to the finish line.
Response from HomewardJan 8, 2021
Joseph, Thanks for taking the time to share your feedback with us — it helps us improve. We are sorry we didn’t meet your expectations, but we plan to address these issues. We are introducing a mortgage expert/loan officer to guide clients through the lending process, which should greatly improve the customer experience, eliminating the communication problems you may have experienced. We’ve also stopped working with a title company that didn’t meet our standards. We appreciate your trust and, going forward, will only extend it to partners who earn it. We hope you are enjoying your beautiful new home.
Michael
The service and communication were perfect throughout the process. The prices for rent and floor pricing were fair. This was the best way to get into a new home while selling the old home.
Steve in Austin A.
This is a helpful service. Communication is good. People are accessible. We would recommend this group and their program. The only little negative is that a lot of the documents sent did not apply to our case so we had to go through and determine which ones did. The service fee was expensive because by the time we started with Homeward, we had our house sold and the closing date was only 16 days beyond the date on which Homeward closed buying the house we now own, having bought it back from Homeward. The amount paid was high, given we needed money only 16 days. That said, it was worthwhile to do.
Tyler
Homeward is a great concept with up front pricing. They are a bit difficult for home sellers to understand so ensure you put effort with your real estate agent in helping them understand the process. We lost a house because they didn’t understand what homeward was. Lastly, I got my house sold and dream home purchased using them but I will say you will need to keep them honest since communication is lacking. I do recommend them if you want a comfortable transition between old and new homes. Tyler (Houston, TX)
Response from HomewardJan 8, 2021
Tyler, Thanks for your constructive criticism. This kind of feedback helps us improve. You’re not the only one who dealt with a seller who didn’t understand how Homeward works. As a result of situations like yours, we’ve created materials to educate listing agents who may not be familiar with us. Our hope is that this will answer their questions and alleviate their concerns. We’ve also updated our customer experience so that homebuyers will have a single point of contact throughout the homebuying process. Our hope is that this will eliminate the communication problems you experienced. We’re glad the transition was ultimately comfortable for you and hope you’re enjoying your new home.