Home Living StyleReviews of homelivingstyle.com

Stay away - the people who run this company are thieves

I received an order that was missing an essential piece, I have called three times, emailed twice and still no response as to when I might expect my complete order fulfilled, it has been one month since I ordered and three weeks since the incomplete order was received. I expected better reading all the good reviews.

I ordered 2 lamps and discovered that one of them was slightly defective, the post of the lamp was crooked. Customer service asked that I submit a written claim with pictures to show the defect. I did so by email. I was worried that they wouldn't agree that the defect was serious enough to warrant replacement, but with no further questions and no cost to me, they sent me out a new lamp that I received within 6 days of my initial claim, and sent Fed Ex to pick up the return package at my home. I love my lamps and they are perfect!

Flawless experience! I was well taken care of and given much care and patience to make sure my bathroom vanity made its way to my house without a single flaw

We had ordered a bathroom vanity that took a while to come in. I called Customer Service and Danielle was wonderful. She kept in touch with me as to when the order would be in the warehouse and then when it would be shipping to me. It was very calming to know that someone cared to keep the client informed and not cancel the order. When the vanity arrived and we opened the box, it was well worth the wait!! The picture online doesn't do it justice. I am so glad that we used Home Living Style and when we are done with the this bathroom, I will be using Home Living Style for my next room. You can't beat their service!

This bathroom vanity setup included everything I needed. I was pleased to see it was made of good quality hardwoods and plywood. I had a slight issue with one of the faucets but customer stepped up and sent me the replacement part. Totally transformed our bathroom for a reasonable price.

A highly-motivated Customer Service Rep at Home Living Style coordinated seamlessly with the Shipping Department to provide an overnight solution to a time-critical issue, not of their making. Although not a life-and-death situation, several people in the supply chain pulled together to deliver a quality product in a near-impossible time frame, thus circumventing a costly, multi-month delay in our commercial endeavor. Our clients are extremely happy, and so are we. The products were high-quality, as advertised, and they arrived looking as good as -- if not better than -- what was portrayed on the website. We also found that the Online Chat tool significantly enhanced our shopping experience throughout the entire process. A Customer Service Rep responded to product and shipping status inquires promptly, usually "real time" ... almost like having a Personal Shopping Assistant, without having to endure the frustrating hassle of wading through endless automated menus in a telephone transaction. Having used Home Living Style to successfully fulfill our commercial bathroom renovation needs (with high-quality vanities, faucets and such), we certify them "plumbed for Customer Care". LDD/Property Manager/Hampton, VA

In the midst of a remodel I for some reason didn't anticipate the construct that nobody in the United States would want to sell me a vanity for the bathroom. I assumed these were normal everyday purchases and would be easy to get hold of, how wrong I was! Having found the exact piece we wanted I contacted several sellers who all told me it was on back order until next month. The wonderful Danielle at HLS was the only one who offered to help me locate another that would work. She stayed until the evening to dig out every single piece that fitted my requirements that was in stock, and constantly checked her email to answer my frequent questions about them. That night we found a vanity that worked perfectly, I ordered it and Danielle hounded it through the system all the way to the warehouse and it was delivered less than 72 hours later. Absolutely incredible service. I'll be recommending HLS to everyone I know.