Home Living StyleReviews of homelivingstyle.com

My first order was placed September 9th and I am still waiting...........the product arrived with manufacturing issues. Bubbles on the surface of the cabinet due to poor adhesive work and there where pieces of the veneer missing (not in the box so product shipped that way). After contacting customer care immediately and providing photos of the damaged product they sent out a new cabinet that again was sent with poor adhesive surface ( air bubbles in the front of the cabinet) pictures provided again and shipment refused. I have not received a response to my latest complaint and when calling the customer support line was informed that they are closed until October 7th. Afraid that they may be going out of business and I am left with no product that has been paid for. I am at this point thinking of sending everything back and requesting a refund. One of the worst online purchase experience I have had,.

I received an order that was missing an essential piece, I have called three times, emailed twice and still no response as to when I might expect my complete order fulfilled, it has been one month since I ordered and three weeks since the incomplete order was received. I expected better reading all the good reviews.

First of all, I have to say the folks at Homelivingstyle has been friendly. I have not had any trouble reaching customer service, and I appreciate that very much. However, my bathroom vanity and medicine cabinet will not arrive in time for the scheduled remodel of my bathroom, and so here is my complaint and suggestion. When I called in my order in May, I was told that the items were on back order. I gave the sales agent the date my builder was beginning his work. He assured me that the arrival date would fall during week of the remodel. At no time did he suggest that the items would be so late. In fact, now I have my doubts that they will arrive at all in the near future, especially after reading other reviews (which I wish I would have done before ordering. Live and learn). Here's what I wish the sales agent would have said: "Unfortunately, we can't guarantee the arrival of your items in time for your remodel. May I help you find another vanity and medicine cabinet that are in stock and guaranteed to arrive on time?" This company has such a large variety of beautiful items that I'm sure I would have been satisfied with a different choice. However, this unexpected delay is incredibly inconvenient and frustrating. Thus, I would not recommend buying anything from this company unless it was guaranteed in stock. Thanks.