HomeGoodsReviews of homegoods.com

My wife and I had some trouble activating our new Home Goods credit card and Pam Castagna at the MIlford Home Goods on Boston Post Road took her time to make a phone call to solve our problem. She was very helpful and she provided excellent customer service! Jon Blake Milford, Connecticut

Lots of new items. Go early, easier to get through the small aisles, but, always good. Only complaint is being badgered at checkout, to open a credit card account. After saying a polite No Thank You, that should be the end of it. Please stop telling your cashiers to add things like Are You Sure blah blah blah. Give your customers "some credit" = if we want to open an account, we will! Please, no more badgering.

Not good store bad prices no up to date music and toys are not good for a new puppy

I ordered an outdoor setting, over the Easter-break sale , with free shipping . Then I received a Enail to tell me they made a mistake they could not deliver free , I had to pay $495 extra , if I still wanted it delivered, or I could cancel my order ! I chose to cancel the order , due to the fact it was clearly a 1 day sale with free shipping! Very annoying, Waiting on me Refund

BEWARE!! I purchased a $100 dollar gift card for my son for Christmas and he lost the card. I called HomeGoods 833-888-0776 and they said the card had not been used and still had a balance of $100 on it. They refused to send me a new card because of "company policy"!!! They are refusing to reissue me another gift card and are keeping my money!! I will never shop or purchase another item or gift card from this store again!! This is SO wrong!

Not worth shopping here. All their store basically run on a skeleton crew. They have all there people on register but no one on the floor to help anyone but can afford to have some sit at front (LOD)which is a waste for a coordinator instead of a manager that sits in the offices. They also except there shipment done in a day but because there are no payroll you can’t get it done. Trucks take 2 day to get done not one. This company made 5 bill and can’t even share it with the employees that made them that money. You District managers more worried about store model even your Lost prevention when they should be going after people stealing.

Home Goods employees and managers aren’t friendly to their customers. They careless attending their customers at the cashiers stand. Their employees spent so much time talking to customers after a checkout completed while customers were waiting to be called or help. One customer demanded a manager on duty to make a complaint about the attitude of one employee at the cashier stand. Two of the employees said, that the manager’s on duty isn’t available. A woman stood up at the front cashier opened her mouth and said, she was a manager. After the two employees denied that a manager isn’t available. This manager name is Elizabeth, a tall woman who seemed didn’t care about the situation instead, she protected and discredit the complainant. Elizabeth, the manager yelled at to the complaint, who is the customer. Home Goods customers’s service is sucked. Employees should be retrained for taking care their customers first. They do have a break time and a lunch break where to spent time to talk and not while in the time of work where they get paid to attained the customers.

What a f"cking shower of b"stards.....