HomeGoodsReviews of homegoods.com

The Amarillo store is very disorganized and messy. I've had better luck finding what I might like at a garage sale - cheaper too.

I chose my item and went to check out . The light was on so I went to the cashier and the girl there walked away after waiting about 5 or more minutes the girl asked the cashier next to her to take me next which did not happen so then a guy comes up rings up my item and walks away and talks to someone else . Comes back after I put my money on the counter and leaves again . At that time I was just so frustrated with the lack of customer service I just received from 3 people , I just left without buying the product . Horrible !!!

Woodbridge nj HG is so horrible. The cashiers are rude, they let customers stand around while they are texting and gossiping, then they have the audacity to have an attitude and act like they can treat customers like crap! Management is no better and can’t be bothered, they whole staff needs to be properly trained and accountable needs to be taken. Mat/Marc is a trashie manager. I went to return 2 items, the cashier on station 1 on 10/21 @ 330 pm was nasty and rude and not the first time I have seen her behave awful to other customers and she was on the phone so it’s like she can’t be bothered. When I called and complained to management, Mat/marc couldn’t be bothered either. That’s the start of the issues with those employees.

I use to like going in this store. But recently it’s so overcrowded you can’t stop and look aisle are so small someone always behind you waiting to get by. Miss a lot.

I’ve been a loyal HomeGoods customer and frequent shopper at this location because of its convenience, but I will no longer shop here after a frustrating and disappointing experience with Frank B and his supervisor. I found a table that I loved, tagged at $60, and was excited to buy it. However, when I went to check out, the cashier discovered the tag was for a different item. Another associate and Frank then informed me the table was actually $140, but Frank said he would honor the original price of $60. After agreeing, he suddenly claimed the item had been recalled and couldn’t be sold, but promised to figure it out and honor the price. Weeks went by with no resolution, despite my calls and in-person visits. Eventually, Frank told me he could no longer sell the table for the original price, which is not only bad business but extremely unprofessional. This whole ordeal has left me feeling misled and disrespected as a customer. I won’t be shopping here again after this experience.

I purchased a Home Goods Gift Card for $200 that never was received by the recipient. I was given the run around, "call this number, call that number," none did anything about it. The $200 plus processing fee was charged to my bank account but the recipient never received the card.

Always lovely things to be found at the homegoods

The cashier named Lily: Worst person I ever met in homegoods that I visit almost everyday. She not only was rushing me to purchase but also humiliated infront of the next customer apologizing them for the delay. I bought the items worth $267..won't it take time to move it to the counter and bill?. I was not even finished she asked the next person to put her things on the desk. I was terribly insulted. It looked like a racial discrimination.Otherwise what is the reason???And after I left the counter she was talking to the colleague in the next counter and nodding the head infront of the customer. I am a regular customer. I give atleast $800 to $1000 business quite often. This is ridiculous. I was brutally insulted. Infront of my friend and other customers. Kindly take action. Watching her behavior from outside, I was forced to come back and ask for her name. She never had a badge. She said rudely "LILY". Date and TIME: June 2nd: 06-02-2024 18:39:37 STORE LOCATION: TRACY MARKETPLACE 2960 W. GRANT LINE ROAD TRACY, CA 95304 United States 209-836-7009