HomeGoodsReviews of homegoods.com

I was in Homegoods at the end of February There was a skeleton crew on These people were so nice I picked out a rug He put the rug in my car and changed my mind and kept a smile on his face Steve Mark Carlos Stephanie were the BEST!!!SO PROFESIONAL BEST EMPLOYEES EVER Been there many times BEST Store around Homegoods Forever!!!

I bought an Easter figure and got it home notice it had broke off the stand it was on it was wrapped and I opened it and it was broke off stand I called home goods lady. Said I would have to see it with receipts and she said ok sir I have a line waiting and hung up on me I wasn’t done talking very rude lady not happy

Have had a TJMax/Marshalls/HomeGoods Credit card for quite a few years. Have a credit score of 833. Because I haven’t used it in sometime I received a notification from Experian that TJMax decreased my credit limit from $4,000 to $1,024. I spoke with a representative who said it was lowered because I haven’t used it. This decreases my credit score by 8-10 points. It is disgraceful and infuriating that a company like TJMax/Homegoods/Marshalls to exert this much power over a persons credit limit and score simply because the card has not been used!! This shows the Company’s lack of integrity and care for their customers.

Hi i called about a basket i bought and i wanted more of them. I spoke to Donna from Homegoods in brick and she went above and beyond to help me out! I always loved shopping in homegoods but now even more!! Thank you also to the homegoods in howell and Manchester your customer service is A plus plus!!!!

First, always my go to store in Stuart, Florida. I always recommend this store to so many. Products & prices on point. The past year this store looks so unorganized but have still shopped there now it has gotten really disorganized. Products just thrown on shelves, products on the floor, just a total mess. Tried looking for an item & everything was all over the place, nothing grouped together. Such a mess, had to walk out. The employees are very nice but now seem stressed. This store is busy but would be more profitable if organized. Plus their customers would look happier instead of making rude comments as they are walking around.

Recieved two glass beverage dispensers as a Christmas gift. Unfortunately, one leaked when the punch was added. My son did a quick patch up job with duct tape to save the drink (and table cloth). I was told it could not be returned because it had been used! It is sad to see how customer service has deteriorated when TJMaxx, Marshall's and Home Goods merged. Unil recent recent years, 90% of all my clothing, home goods and gift purchases were made at these three stores. However, because of the dismal customer service in recent years, I have relied more and more on Amazon. It is a shame these retailers chose not to provide the same exceptional service that Amazon does.

I put HomeGoods less than average. When they have good items, they're great and the prices are fabulous. However, many times, they are broken, chipped, breaking, ripping, shredding, and with flaws, which is why they find their way to the store. If you manage to luck out, you will love it. Many times, I find the quality of the merchandise control lacking. Many times it also looks like a herd of elephants went through the store as it is disastrous with things in the wrong places, precariously placed. The best thing about it is that I can always find pet necessities and usually kitchen needs. The worst thing is their price stickers. I understand the need for theft deterrence but the things don't come off. On top of that, they put them smack in the middle of exactly where you don't want them. Example - Harry & David gift baskets. Why can't you put them on the labels where you can cut them off easily? Or on the bottom of the basket? Why put then right on the front of the plastic wrap so that it looks horrible when you want to holiday gift? It's terrible. I can't get them off products and I have a slew of HomeGoods merchandise with left over sticky white tags. It's a nuisance and I admit, the main reason I stopped going there for a while. I'd rather pay a sales price or even full price to have a nice, sticker free product in my home or as a gift. It's such a small detail and the biggest preventative for a purchase in my book. The other horrible thing is how bad some of the furniture and kitchenware are. There are cracks, chips, breakage and for the furniture, you can have a table on 3 legs, broken handle/knob, scratches along the top or side and they will still try to charge you a high price for them. It's outrageous. The pottery is on glass shelves, shoved in every which corner they can find, with no rhyme or reason and again, chips, scratches and it's still sitting there hoping to get bought. It's definitely a bargain basement type of feel, unfortunately.

Used to shop at the San Luis Obispo, California store often, then after seeing so many people get treated poorly we won't be coming here anymore. The place is often in shambles, seems like a fire hazard. Poorly trained management and employees everyone seems on edge and unhappy, manager smelled like booze. We won't be shopping here anymore.