HomeGoodsReviews of homegoods.com

Went to return a gifted item that was used once and did not perform probably Was turned away with no solution Very bad customer service

One of my favorite and dangerous stores to go to. I can find things I wasn't even looking for! They have it!

One of the Cashier Managers of Home Goods/TJMAXX named Judy is extremely rude and curt! I spend almost $1,000.00 a week (yes not a month but a week) and three of the Cashier’s are awesome. Kaitlyn and Mohamed. I think I am going to drive out of my way to go to another location. I live only 2.2 miles from the Allen location which is where I spend so much money but due to the rudeness of Judy and a cashier, I don’t think I will be shopping there anymore. Oh and the Manager on the Home Goods side named Jennifer is ABSOLUTELY awesome and a true “hard worker”. I love her to death. I will miss her a lot.

Besides their changes in inventory and pricing habits, the store in Temecula conducted an inventory which ran into business hours, delaying the opening by over 2 hours. So, what's wrong with that? Well, you walk up to the door after 9:30 am (opening) and see a sign which states closed due to inventory....well, ok...How about posting when you think you might be finished and when the store would reopen? (Or, if you have an idea of how much longer it will take, you add an extra 30 minutes or so and post a time when the store will open). By the way, you can update that post if you see things are proceeding quicker or longer than expected....Oh, no, we can't do that (No one had the brains to think that it would have been very important to create a way of communicating with customers as many were just standing at the front door waiting). Upon walking up to the front door I asked some who were waiting, what time are they going to open and they just shrugged their shoulders. I knocked on the door and some lady came out and when asked when will the store open, she just shrugged her shoulders and then said maybe in 20 minutes. 20 minutes went by and workers participating in the inventory began leaving from the front door. A small group, including myself, tried to get the attention of personal inside and when the employee came out to talk with us, she told us that it would be another one hour and twenty minutes...VERY VERY MICKEY MOUSE AND UNPROFESSIONAL!!!! What a waste of customer's time!! "Why should we care about our customers as they will come back!!" Someone in the organization really needs to look at management and how they handled the situation....

I like the stores but my friends and I don't shop there as much as we would like because they don't take returns at TJ Maxx and Marshalls. This is very inconvenient.

Warning don’t ever buy any electrical products from HomeGoods. there’s a reason that they have these in the store because they can’t sell them anywhere else. The product is defective and electrical danger. I bought two lamps recently and I was getting ready to go to bed one night and I smelled something electrical burning and it was the lamps that I purchased from HomeGoods in Salem.

I’ve always had a pretty good experience with them. It’s hard to find hidden gems, but they’re there. You just gotta look and be very patient while in there stores

Always find great stuff for my place here unique pieces great quality, stuff budget, friendly