HolisticBags Reviews | Read Customer Reviews of holisticbags.com

HolisticBags Reviews | Read Customer Reviews of holisticbags.com

HolisticBags reviews

430 approved reviews, newest moderated first

Beverly S.
Jan 19, 2025
i love the bag but not happy with…service
i love the bag but not happy with overall experience it took longer than i thought it would then i got my bag but not the wallet then i got another bag still no wallet
Response from HolisticBagsJan 20, 2025
Dear Beverly, Thank you for your feedback, and we’re truly sorry to hear about the inconvenience you experienced with your order. We understand how frustrating it can be when items ship separately, and we appreciate your patience throughout this process. We checked on your order, and our staff have replied to your email with the tracking information for your wallet. We hope this helps you stay updated on its status. If you encounter any further issues or have questions, please don't hesitate to reach out to us. We’re here to assist you and ensure you have a better experience moving forward. We’re glad to hear you love the bag, and we truly value your support. Thank you for being a part of our community! 👜✨
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Mindy
Jan 19, 2025
Beautiful Bags! Amazing Customer Service!
The bags that I ordered are beautiful! Customer service is amazing! The shipping does take a while. I was a bit disappointed that it was made in China. I thought I was buying a US made product. But the fantastic customer service and beautiful bags made exactly as requested were a welcome blessing! I gave several bags as gifts! My family and friends were overjoyed! I get many compliments on my bag and I get to spread God’s word everywhere I go. I highly recommend Holistic Bags!
Response from HolisticBagsJan 20, 2025
Dear Mindy, Thank you so much for your wonderful review! We’re thrilled to hear that you love the bags and that our customer service was able to meet your expectations. It’s fantastic to know that your family and friends enjoyed their gifts and that you’re receiving so many compliments on your bag. We understand your concerns regarding the shipping and manufacturing location, and we appreciate your honest feedback. We strive to provide high-quality products, and we’re glad to hear that the craftsmanship meets your needs. Your support means the world to us, and we’re grateful for your recommendation. We look forward to serving you again soon! 👜
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kathy S.
Jan 19, 2025
Awesome display of my fath
My hand bag is beautiful and very well made
Response from HolisticBagsJan 20, 2025
Dear Kathy, Thank you for your lovely review! 🌟 We’re so glad to hear that you find your handbag beautiful and well-made. Our team puts a lot of effort into ensuring that each product meets high standards of quality and design, so your feedback truly means a lot to us. We believe that a handbag should not only be stylish but also durable and functional, and we’re delighted to know that you’re enjoying yours. Thank you for choosing us, and we hope to see you again soon!
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Sheryl S.
Jan 19, 2025
Great Customer Service!
The bag is well-made and beautiful, but the best thing about Holistic Bags is the customer service. They answer your emails quickly and resolve any issues. They stay in touch until the bag arrives and they know you are happy with the product. They are so nice.
Response from HolisticBagsJan 20, 2025
Dear Sheryl, Thank you for your wonderful review! We’re thrilled to hear that you find your bag well-made and beautiful. It’s fantastic to know that our customer service team made a positive impact on your experience. We believe that great service is just as important as our products, and we’re committed to ensuring our customers feel supported every step of the way. We truly appreciate your kind words about our responsiveness and care. Knowing that we could help you until your bag arrived and that you’re happy with it is incredibly rewarding for us. If you ever need anything in the future, please don’t hesitate to reach out—we’re always here to help! Thank you for being a valued member of our community!
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Cathy H.
Jan 19, 2025
I ordered two of these bags
I ordered two of these bags. They were offered as a BOGO so I got one for me and one for a gift. I also had the zipper and extra strap added. I usually don't order from online ads due to the many scams but decided to take the chance. I ordered them on the 12/06/24. I checked once with the company about my order and was assured in was being made. I was hoping to receive them by Christmas but I didn't count on the turn around time and shipping time. However, they did finally arrive (Jan 7, 2025) and I love them and so did my friend. I did not have our names put on them so there is a blank spot on either side of the bag but thats okay. I was able to check the tracking once they had been shipped. Email update information was fairly good letting me know thats the bags were being made and then shipped.
Response from HolisticBagsJan 20, 2025
Dear Cathy, Thank you for taking the time to share your experience with us! 🌟 We’re thrilled to hear that you love the bags and that your friend enjoyed hers as well. It’s wonderful that you took advantage of our BOGO offer! We understand your concerns about ordering online, and we truly appreciate your trust in us. We strive to keep our customers informed throughout the process, and we apologize for any delays you experienced with shipping. Your feedback is invaluable as we work to improve our turnaround times. We’re glad to hear that the tracking updates were helpful, and we appreciate your understanding regarding the personalization. Thank you for being a part of our community, and we look forward to serving you again soon! 👜
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vanessa F.
Jan 19, 2025
It’s worth the wait
I ordered religious bags from this company in early December and didn’t receive them until mid-January, so the shipping time was quite long. During the ordering process, I accidentally forgot to add a personalized name to the third bag. I emailed the company immediately to request an update to my order but never received a response to confirm they received my email or would make the adjustment. However, when the bags finally arrived, they were perfect—excellent quality, and the adjustment I had requested was made. While their communication could improve, the final product exceeded my expectations. I would recommend them to friends and family, but I’d also advise them to plan ahead since it takes time to receive the order. That said, you really can’t rush perfection!
Response from HolisticBagsJan 20, 2025
Dear Vanessa, Thank you for your thoughtful review! We sincerely apologize for the delay you experienced with your order and for any lack of communication regarding your email. We have replied to all your emails, so it’s concerning to hear that there may have been an issue with our email system. We’re delighted to know that when your bags finally arrived, they exceeded your expectations in terms of quality! It’s wonderful to hear that the adjustment you requested was made successfully. Your understanding and advice for planning ahead are greatly appreciated, and we will certainly take your feedback into account as we work to improve our communication. Thank you for recommending us to your friends and family, and we look forward to serving you again soon!👜
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Teri
Jan 18, 2025
I have received my 3rd and final bag
I have received my 3rd and final bag. It is beautiful. Thank you
Response from HolisticBagsJan 20, 2025
Dear Teri, Thank you so much for your kind words! We’re thrilled to hear that you received your third bag and that you find it beautiful. It’s always our goal to provide our customers with high-quality products that they love. We appreciate your support and trust in us, and we’re delighted that you've chosen to add multiple bags to your collection. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Thank you once again, and we hope you enjoy your new bag for years to come!
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Mary N.
Jan 17, 2025
The bags are wonderful
The bags are wonderful I ordered one for myself and one as a gift. The quality is outstanding and I am very pleased.
Response from HolisticBagsJan 20, 2025
Hi Mary, Thank you for your wonderful review! We’re so happy to hear that you’re pleased with your bags. It’s fantastic that you chose one for yourself and one as a gift—what a thoughtful idea! We take great pride in the quality of our products, and it’s rewarding to know that our efforts have met your expectations. Customer satisfaction is our top priority, and hearing your positive feedback motivates us to keep delivering outstanding items. If you ever have any questions or need assistance, please don’t hesitate to reach out. We’re here to help! Enjoy your beautiful bags! 👜✨
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