Tyler A.
I ordered the Onyx vibration alarm nearly a month ago and it has not been delivered!!!
I ordered the Onyx vibration alarm nearly a month ago and it has still not arrived!!! I have sent 3 Emails now to their support with 0 response, they marked as delivered but the item is not with me. Unacceptable customer service especially after I have paid nearly £50 for their products.
Response from HiStripsOct 3, 2026
Hi Tyler, We sincerely apologize for the frustration and inconvenience with your order. We’re also sorry to hear that you haven’t received a response to your emails. We’ve checked our records but couldn’t find any emails from you under the name provided. Rest assured, we’re here to help resolve this for you. Please reply to this review with your order number and the email address you used when placing the order. Once we have those details, we’ll locate your order and reach out to you directly to get this resolved. We’re truly sorry again for the inconvenience.



