Hismith Official StoreReviews of hismith.com

Had a problem with a part, Highsmith is sending it to me free, thanks!

I had made a mistake with the delivery address, Jess was able to help me out in no time at all. I can’t wait to receive my order. Luckily I caught the mistake and thankfully for Jess and her quick efficient help

Customer service was excellent. Can’t wait to purchase more attachments.

Incredible customer service! An easy chat link on the bottom right took me to a representative instantly who was more than helpful. Sincere thanks to hismith and their great staff! Highly recommend!

Haven’t received the package yet, but the customer service is great. The chat assistance on the website is very helpful and when you can reach anyone on it you just leave your email and they get back to you quickly. I wanted to upgrade my shipping after I had already made my purchase and they were very helpful in accomplishing that. I will write another review about the package after I have received it.

Bundle I bought is described as "Hismith Premium Sex Machine With Bundle Attachments - App Controlled With Remote." Sounds like you can control it with your phone app, right? WRONG!! After waiting 30 days of back and forth with "Edwin" via chat and email, I was finally told I needed to spend another $100 (in addition to the $543 original cost) for the "app remote controller." So, now I'm out $643. Sixty days have gone by, and I still can't use the product.

Very powerful and quiet. Quality heavy duty build. Have bought other machines in the $100 - $130 price range before and wound up throwing them out. This Hismith Premium Sex Machine is the one to get (the plate edition or the ones with the legs). The KlicLok attachments work great - you will likely need an extension and a spring attachment (both an additional $30) but well worth it for something that actually is a quality build that works.

I am impressed at how solid this machine is. I have to admit, I was hesitant at the price tag, but after receiving it I can tell the quality of the machine is top notch. Less expensive machines from other manufacturers are made mostly from plastic, and plastic wears out quickly. After hearing from a friend that a plastic machine he purchased from another manufacturer broke within six months, I knew I didn’t want to have to replace a poorly made one. This product is made from heavy duty materials and appears to be very well made. Most everything is made from metal, which should be less likely to break down the road. I am very appreciative of the customer service that I received from Edwin. As this was the first time I have purchased a product like this, I had a couple of questions. Edwin was able to answer them in a timely manner. Thank you!