Oscar HealthReviews of hioscar.com

I've had them for a year. Every time, EVERY TIME, I try to log in, it tells me my SSN and member id isn't listed under an account. So I call, the representative gets me in, says they'll get it sorted- only for it to happen again. I've checked, double checked and triple checked it's accurate on my end.

It is difficult to reach a person at Oscar. When I used their internal chat system, the responses from real people are still copy-pasted from templates and don't actually answer the questions I've asked. They cannot or will not provide information about the expected cost of specific services. Oscar members should not be expected to first receive the medical service, AND THEN receive a bill. We should have transparency of expected amounts to be paid so that we are informed and prepared for medical costs. #very dissatisfied customer

Oscar hid details of their formulary deep in their plan documents and did not display them on their website. Then, they proceeded to disrupt my continuity of care and deny all variations of a medication combination I was stable on for five years, despite multiple appeals. DO NOT USE OSCAR.

Constant declines with no detail. Call Oscar and they confirm hearing aids are a covered benefit. Doctor submits a pre auth using every hearing aid code and all come up not covered. They completely suck, like every other insurance company. They wanted to be different but only invested hope into their strategy. Hope is not a strategy. You will die guessing which code you should submit while they avoid paying anything.

It’s such a frustrating experienced dealing with them. I have a problem getting the medication prescribed to be covered, so I asked for a generic one. I can’t find anyone to call me back. If you call customer service you’ll find they outsource overseas and all they do is tell you to contact your doctor. And when asked to speak to a supervisor they’ll tell you there isn’t any. So now I have to suffer and hope after multiple messages someone returns my call. I can’t even switch to bother agency for a year because of my employer. This is a terrible way to run a business

Couldn't access the website, couldnt use my plan at approved offices, couldn't cancel without pulling teeth.

This insurance is pure scam.their deductible is super high,copay as well.it has been 3 months now since I have this insurance and I still can’t find pcp,or any other specialist.i called customer service multiple time,and they keep sending me a list of providers that they are not in the network.really really bad insurance.

This is my 2nd review for the same issue. DO NOT, ABSOLUTELY DO NOT CHOOSE OSCAR FOR YOUR HEALTH INSURANCE PROVIDER. I had an annual wellness exam and they wouldn’t pay for routine A1C, cholesterol or Triglycerides blood test as part of the exam. A supervisor called me and advised those were not considered preventive tests and aren’t covered as part of the wellness exam. I reached out to the Marketplace and was advised that Marketplace providers are required to cover these tests. When I reached back out I was advised that those tests were covered however it doesn’t show that on my EOB and I did end up paying the bill. So I’m getting conflicting answers. Next steps for me is to file a formal complaint with the Marketplace, the insurance commissioner and our local consumer advocate with Action News. Now it’s the principle of the matter.