HimiwayReviews of himiwaybike.com

I’ve been very happy with my Himiway Cobra Pro. I had a difficult electrical issue that took quite a while to diagnose. I replaced several components and even had two bike shops look at it before ultimately determining that the battery’s BMS was the source of the problem. To Himiway’s credit, they suggested the battery early in the troubleshooting process, even though at the time it seemed unlikely because I had tested with another battery. Once the battery was replaced, the bike was back to running properly. The Cobra has been a great bike overall, and Himiway’s customer service was responsive throughout the process. I’m looking forward to getting many more miles out of it.

Lora was great at helping me resolved my issue

Thanks Mike you guys follow through thank you thank you

Leider gibt es Schwierigkeiten mit der Lieferung, da das Lager leer ist. Dies wurde erneut verschoben, das sich das Schiff mit den Containern verspätet. Der Kundensupport mit Freya ist super. Mir wurde stets schnell geholfen und fragen zum Lieferstatus usw. beantwortet. Ich musste nur sehr kurze Zeit auf Rückantwort warten, wirklich super. Eine sehr gute Mitarbeiterin Nachtrag: Ein paar Tage später wurde das Fahrrad geliefert und wenig später die zusätzlich bestellten Teile. Alles Top.

Sent email to find out information about my order and received a response the following day

Peggy was the greatest, fixed my problem. No better person than Peggy

We recently ordered a C5 ultra electric motorbike for my son. I had a question about the settings on the air shock and a couple of parts issues. Freya was great at getting me the information on the shocks and the replacement parts that we needed, which were shipped out as soon as we were able to document and clarify the issues. Great customer service.

Sehr schnelle und unkomplizierte hilfe bekommen danke und Lob an Freya