HimiwayReviews of himiwaybike.com

Freya responded quickly with an answer to my question, & provided me with the information I sought, that I couldn’t find or didn’t see on their website! I have an original cruiser, use it daily in summer to commute, & for fun in fall. An excellent product, have had 5 years now…

I recently bought a Himiway bike from my neighbor, albeit, without a key. I tried my best to order the correct key online, unsuccessfully. That is when Lora stepped in. Lora patiently walked me through the process and finally—was able to get the information needed to successfully order the correct key. She was kind and patient throughout and that kind of customer service makes all the difference!! I will always be a Himiway fan because of this experience. Thank you, Lora!!

Bonjour, Je viens de commander un D5 2.0 sur le site d'Himiway De (site allemand de la marque), car pas disponible sur le site français. Avant cette achat, j'ai eu plusieurs interrogations et j'ai eu la chance d'avoir Freya via différents mails, et rien à dire, réponses rapides et constructives. Plus qu'à attendre la livraison et les essais, dans lesquels je donnais mon avis sur le vélo.

The service with Himiway has always been good since 2021 when I first got the cruiser and still have it in Colorado. I have ordered parts and battery for this ebike. And put on over 7,500 miles on it. So it time for a new one which I have already ordered D5 2.0 20". Customer service, Lora, was great helping out makeing the purchase at ease.

Freya has been absolutely amazing to work with. I had a small issue with a part on my sons e-bike and she was quick to respond, send instructions and diagnose this issue. A new part is coming in the mail and she even waved the shipping fee! Been a smooth experience which makes me happy because this bike has been my son's favorite and I'm looking forward to my youngest to now enjoy all the fun on it! Keep up the good work!

Seit Anfang April warte ich auf mein D5 Zebra, hätte ich gewusst dass es aus China geliefert wird, hätte ich es beim Händeler in D gekauft. Denn seitdem warte ich. Erst hiess es wir haben nur noch das Modell mit Tiefeinstieg, und die Info kam erst nach einer Woche nachdem ich bestellte. Dann kam mein Zubehör Hlm und Schloss, mein Akku ist per dpd angeblich noch unterwegs ein Zustellversuch scheiterte obwohl ich da war und bei der Spedition hängt der Status auf Nachtumschlaglager verlassen. Support meint es käme diese Woche, mein ganzer Urlaub ist rum, das Geld weg und die Lieferung hängt

My charger went bad and Freya help me get a discount for a new one.

I'm a proud owner of Himiway RHINO Dual battery I've learned to maintain my bike in good working condition the staff @ Himiway helped me a lot In Ten Starts ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ 👍