HimiwayHimiwaybike funded in 2017. We offer feature-rich e-bikes at affordable prices. Himiway Cruiser is the main product, it features 750W motor power, 48V Samsung battery, 26 inches wheels and more. It is an all-terrain e-bike that will help you conquer most of the rugged terrains easily and safely. Experience your all-terrain ebike now!
Himiway (himiwaybike.com) has 509 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Vehicle Repair & Fuel · Compton, California
Excellent
Vehicle Repair & Fuel · Vista, California
Excellent
Vehicle Repair & Fuel · Mountain View, California
Excellent
Vehicle Repair & Fuel · San Francisco, California
Excellent
509 approved reviews, newest moderated first
Matt
Lora did everything to help me resolve my problems with my bike. Her customer service was top notch.
Response from HimiwayJun 22, 2026
Hi Matt! So glad Lora could get your issue resolved — top notch is exactly the standard we hold ourselves to. Thanks for the 5 stars! 🚲
RJW
Lora with customer service was very helpful with my order, she provided timely information, was knowledgable about the products, and helped with some adjustments when ordering two bikes and accessories.
Response from HimiwayJun 22, 2026
Thank you, RJW! Lora is amazing — glad she could help navigate your two-bike order and all those accessories. That's not a small task, and she made it easy. Enjoy the rides! 🚲
Joe F.
The responses back were very fast never longer then a day. mike was extremely knowledgeable and helpful regarding my bike issue. Was really a good overall experience!!
Response from HimiwayJun 22, 2026
Hi Joe! Glad Mike could sort out that rear wheel noise quickly — and glad you got a fast resolution. Thanks for the 5 stars and for giving us the chance to help! 🚲
ameet S.
The skewer of the front wheel just broke off riding on a plain road. This is awful. Had to book a Uber XL just to get the bycycle home. This is bad. This bycycle sucks. I think most of the stars on the review are fake. Himiway really really needs to improve its product. Its a expensive electric bycycle with cheap parts.
Response from HimiwayJun 22, 2026
Hi Ameet, we’re sorry, but we were unable to locate any order under the name “Ameet Shroff”. Could you please kindly provide your order number so we can check and assist you further in resolving the issue?Sorry for any inconvenience caused.
LH
I had a problem with my 5-year old bike motor and look for some advice and possible parts. I was assisted by Freya in the Customer Support Dept who was extremely helpful with my problem. She consulted the Tech Dept and conveyed back to me there advise. She followed up in a timely manner and made the experience outstanding. Himiway is a great company and has great support staff.
Response from HimiwayJun 22, 2026
What a testament to durability — 5 years and still going! 🔥 Glad Freya could help troubleshoot your motor issue and connect you with the right parts. That's the kind of support we want every rider to have. Thanks for sticking with us, LH! 🚲
Ann
My wife and I have done short bike tours in the past. We are now looking into e-bikes to help us through tours since we have reach 68 yrs. Freya was most helpful as we start searching and most definitely will work with Freya if and when we go that route. Excellent response time and customer service.
Response from HimiwayJun 22, 2026
How fun — 68 and ready to ride! 😄 Huge thanks to Freya for making your search smooth. When you're ready to take the next step, Freya and the team will be right there with you. Enjoy the journey! 🚲
Lutz
I intend to buy one or two Himiway D5 2.0 bikes. I asked some questions to Himiway Germany's support team. They were fantastic – all my questions were answered in detail, and I received friendly and professional advice – congratulations – keep up the good work!
Response from HimiwayJun 22, 2026
Hi Lutz! Great to hear you're looking at the D5 2.0 — it's a solid choice. Glad our German team could answer all your questions in detail. If you decide to move forward, they'll be with you every step of the way! Thanks for the kind words. 🚲
Jo H.
So, alles bestens. Support vielen Dank. Mein Akku ist bestens eingepackt geliefert worden und jetzt haben wir auch schon einige Kilometer hier am schönen Niederrhein zurückgelegt. Das D5 2.0 fährt so wie ich mir das auch vorgestellt habe, es gleitet Butterweich über Wellige Schotter Pisten selbst kleinere Schlaglöcher nimmt Mann/ Frau nicht wirklich war. Jetzt schau ich mal nach einer Packtasche und Wasserflasche mit Halterung.
Response from HimiwayJun 22, 2026
Hallo! Es tut uns leid, dass dein Akku nicht in der Lieferung war — das ist ein echtes Problem und 不该 so. Wir kümmern uns sofort darum! Bitte schreib uns unter [email protected] mit deiner Bestellnummer — wir sorgen dafür, dass dein Akku SOFORT rausgeschickt wird. Entschuldige die Unannehmlichkeiten aufrichtig! 🚲