Hibbett SportsReviews of hibbett.com

I want to let you know that I had a very poor experience in your store # 89 today. I purchased a pair of shoes from your associate #221266 (Efinity). She was extremely rude, unhelpful and had a very poor attitude through the entire process. The store was empty except for my wife and I. There was loud offensive (cuss words and ugly lyrics) music playing which made communication extremely difficult. The store employee seemed as though we were bothering her throughout the entire process. Very negative experience!

My experience was great the lady was very helpful

I mess with Hibbett.... 2 days top and you have your merchandise. PERIODT!!!!💯🫶🏽💪🏾🫡 The only thing I found an issue with wassssssssss.....My home address and billing information did not match, and they were able to push the order through. I call and ask someone in CS....to verify.... how did that happen, but they didnt say why/how.....because the order should have rejected and asked me to verify my information before the purchase could be made. That's a major SECURITY BREECH and needs to be looked into 🤔

Walked in the store two people was working. No one greeted me at when I came in the door. It just kept unpacking boxes putting out products. No interaction with the customer at all even when I walked out the door no one said bye or anything. They need to work on customer service better please I didn’t even buy no product out of there

I will NEVER shop at any Hibbett store again. I won a raffle for 2 different shoes and never received either pair. I spent over $450 just for them to tell me “your claim has been denied and do not contact us again because all claims are final.” The crazy part is they have both pair of shoes in stock so they can easily replace the shoes that were delivered to the wrong address.

I went to Hibbets on university drive in Huntsville Alabama. I dealt with a manager named Leann she was the worst manager I have ever encountered. She apparently does not like her job it showed before she even approached me. I saw her interaction with another customer who asked for a manager and she rolled her eyes because she was made aware that they didn’t want to deal with her but someone else. When Leann approached me she was cold and rolled her eyes when i was asking for assistance looking for an order. Like helping me was too much. Looking at the interaction with a couple other employees it seems that it’s time to demote. Specifically because of this girl I will not shop with this company if you have people running your business like trash then you don’t deserve out business and apparently Nike needs to rethink this business they do with the company as well. I will be sending a review and pictures and a little video footage.

I would not buy from this company. I ordered my granddaughter a pair of sneakers for Christmas. I got one shoe called customer service and talk to two very rude men then transfer to a supervisor after a fight. His name was Jay Very rude. I asked if they could send me a new pair and I’d send their one shoe back and they said no I had to send the shoe back before they would resend me a pair which I wouldn’t have by Christmas and this was their mistake not mine and then I had to return one shoe which is 20 minutes away one way for me so that was an inconvenient I had this happen with Amazon one time and they overnighted me the right shoes and told me to throw away the one they sent me very bad customer service I would never buy from this company again Their mistake became my fault I guess.

I wish I could give 0 stars. I placed an order on Nov 15th, the shoes arrived but did not fit my son. I returned by mail and requested a refund. It is now December 15th and I still currently do not have a round. I've been told the bank has your refund,I called the bank and was told no refund was issued and pulled my statement. I have been giving the run around for 82.63. They went so far as to email me a bogus email today stating the refund was issued on December 1st . With a claim number. Never again