Hibbett SportsReviews of hibbett.com

Had a very great experience with me and my girlfriend ,Xavier was very welcoming and professional and made the experience great.

Employee refused to accept a return. Not by one but by 2 people today. Bought shoes less than a week ago in our case. He put them on and didntlike how they felt after walking in them for a few. They said no, they've been worn. I'm not taking them. In other case, online purchase, kid went to try on and too small. Refused to accept a return. Lost several customers today. Your customer service in the Jefferson City, MO store is nasty. Not accepting the return is one thing, being a hateful, rude, nasty person is another.

I went to Hibbetts in Palmhurst, TX, and let me tell you, the vibes were really nice. The atmosphere was calm and chill, and the customer service was amazing. My boy Juan was very patient with me and did exactly what I asked. He was nice, respectful, and patient—he truly did his job well. He honestly deserves a raise; he’s a great person. If you’re looking to buy clothes, shoes, shirts—anything clothing-related—they’ve got it all here. I really liked it, especially since it was my first time going. I loved it. God bless.

My package had one digit incorrect on the shipping address, Hibbets customer service refused to call FedEx to correct it. I will never order anything else from them. Customer service is non-existent.

I placed an order for cleats for my son, and when the product was received they were USED. The shoes were dirty and filled with dog hair. That is not good customer service. Only thing they wanted to do was say sorry in give me 20%off on my next order. Why would I give them more of my money to receive use product again.

The hibbett phone customer service reps on the phone are completely rude and obnoxious. Everytime you ask them a question its always an idk or we have limited access. Then when you wanna speak to a supervisor you always get there's no supervisors here now. They will have to call you back. Now if that's not terrible customer service then idk what is. Whats the point of dealing with customer service if you dont to do your job. Something has to be done about this. Cause in person dealing with customer service this type of stuff doesn't happen like this. Those phone reps need alot more customer service training.

They delivered my items to the wrong address and acted like they didn't want to fix the problem.

Fast and product delivered with care