Hibbett SportsReviews of hibbett.com

After spending $460 on 2 pairs of Air max t shoes , 1 pair doesn't fit right . No return without box . Ill never use ur crappy store again

I ordered a pair of shoes and never received it, so I called for a refund. First of they have customer support that doesn't speak English properly and then they want you to file a claim in order to get a refund. Very disappointed and will never order anything from them. PLEASE DON'T ORDER ANYTHING FROM THEM.

Wouldnt recommend shopping here. Very bad business.brought something online even was told it was shipping, then i get a text saying my order was canceled. Now why would they wait to tell me my order was canceled due to not having it in stock days later.

I ordered some shoes from Hubert on 9/20/25. Within 8 hrs the purchased had been processed, received tracking # and was waiting for fedex to pickup the order. Upon ordering the shoes Hibbett said in their website 2day delivery. Well the shoes have never left Lexington, ky. Talked to hibbett they said fedex has the shoes and hasnt scanned them yet. Talked to fedex they said they never had the shoes. Long story short, paid $244 for the shoes. No one has them or know where they are. Luckily, I paid with my credit card, charges were disputed and a credit was returned to my card. Now the credit card company will deal with hibbett. This business is a total scam and they could care less if you know they are. Don’t buy from them.

Placed an order, card got charged, and then received message that my order could not be processed. When I called customer service, they told me that since I had no order, they could not help me. I am out of $173.80. I will NEVER place another order with Hibbett.

My Experience Was Extremely Terrible I Was Sent Two Of The Same Foot Shoes. Customer Service Did Not Meet Expectations Did Not Seem Empathetic. The Shoes Were For My Kid To Go To School. Representative Marked The Shoes As Ineligible For Return in Under 20 Days Of Order When The Website Says 60days and Also Gave Me A Different Discount Than Promised On The Phone Call Will Not Be Ordering From Hibbett Again!

The app doesn’t open it just keeps crashing immediately. Even when it’s working they sell items they don’t actually have in stock then have to cancel the order later because if it. Customer service is trash too

Ordered shoes for my son last Monday. It’s been in process for 6days. I started initiating contact with the bot and was sent an email Thursday. Contact was insanely slow often waiting the next day to hear back. Today is Saturday, still no shipping updates so I decided to try to cancel the order and of course that was an issue too. There’s just no respect or consideration for the consumer at this company. I will not be giving this company another chance.