Hibbett SportsReviews of hibbett.com

They have got to be the absolute worse of all times sporting store. I will never order from them ever again. Still have yet to receive my order and I cancelled it way before they sent me shipping notification. I have called them several of times with no help in resolving the issue. Now its going to take almost a month for me to get a refund. Save it HIBBET you will never my services again!

I buy a lot of sneakers. A LOT. I have about 200 pairs of kicks. I have shopped on most of the main retailers. The WORST of them is Hibbett. If you want to throw away your money, end up pulling out your hair dealing with the most incompetent customer service and find yourself asking yourself how any company this corrupt and mismanaged can stay in business, then this is your company. With so many other options from Foot Locker and Dick's to JD Sports and Finish Line, you have so many more ways to get good deals without wasting your time and energy on what can only be described as the world's WORST retailer. Put on your kick and don't just walk, but RUN to ANY OTHER RETAILER and far far away from Hibbett.

Hibbett is horrible! Worthless customer service and you have to constantly fight to get what you ordered and already paid for!! This company needs to be boycotted and made to close their stores! They do nothing for customers anyway!

Ordered baseball cleats online due to stores being sold out of the size I needed. I received a used pair of shoes, still covered in dirt. Customer service completely useless. The only solution they gave was to send the shoes back. Yeah that would be ok if baseball wasn't in full swing. The nearest place to go shopping for us is over an hour away. Some of us are still working full time. Who has time to run all over trying to find his shoe size.

Communication deficit all the way. I ordered my daughter Jordan 1 Flowerchild expecting a delivery date or at least a tracking number following the order being processed. I waited for 2-3 days and still no tracking number. Within a week of consistently checking, and being given the run around on the order status, I was finally told that they canceled the order. There was NO communication from Hibbett stating any of this information. I had to keep reaching out to them. If I would have known that they were out of stock of the item, they should have said that and I would have gone elsewhere. A complete waste of a week waiting for an item that wasn't going to come. I have to now break the news to my daughter who impatiently waited as well.

I tried ordering online and accidentally put my information in wrong and tried to correct it but the company banned me from their website and did not tell me why I have gotten banned. After reading the reviews I must say thanks for banning me cause you simply save me headache in the future of this company.

They don’t like to give your money back after they have received their return items… I have to call every time about my damn money

Hard to believe a store like Hibbett can accuse someone of reselling youth baseball equipment and block them from buying on their site. Years of loyal buying and you get orders cancelled all the time now. What am I going to do with a youth baseball glove? Helmet? Cleats? Come on Hibbett, you just loyal customer for cancelling orders I needed.