Hibbett SportsReviews of hibbett.com

please do not order online, If you cant find your size in store... been 2 weeks now i Order shoes Worth $300 and yet shoes never arrived yet.. still waiting and the customer Customer service cant help you online. Beware.... the Hibbett online store is Garbage

I only voted 1 star because this was the only way to place my comment. I will not be ordering anything else from this company. I received the wrong merchandise and they have collected my money and the company they use call ROUTE has referred me back to Hibbett because they sent out the wrong order. No one from Hibbett has contacted me about this issue. I will, however contact them on tomorrow. I am totally upset and confused, I thought Hibbetts was a legit company not some over seas thing get rich quick scammer. I have been sent on an emotional rollercoaster throughout this whole process. I have not been issue a refund for my merchandise at the signing of this review. 11/13/2022

I would never buy anything from hibbet , after spending like 3-4 hours shopping for my family as i am traveling during holiday season they have accepted my order and then they have cancelled, stating that you would sell our products, last i have purchased my shoes like a year ago. Its rather giving my money to someother store than this. I am so disappointed with their service.

Terrible. They have attractive welcome offers and customer service is quick via the live chat, but that's where it ends. The odds are terrible compared to other major bookmakers. They charge a fee to deposit money (surely this can't be allowed) and I'm struggling to withdraw my cash after the stated 48 hours.

The customer service at the Baytown location sucks. The staff was in a huddle talking the whole time we were in the store. Not one person asked if we needed anything,or if they could help. They walked passed us several times. Let’s do better.

Hibbett’s Don’t Care About Their Customers! I never received the shoes. I forgot to include my unit number but called customer service immediately. I spoke to Sierra she told me because the shoes hadn’t shipped she could add the unit number she then in turn added to her put her notes that she told me she couldn’t add the unit number which was a lie. The phone calls are recorded which I expected Hibbett’s to listen and resolve the issue. I spoke to the manager and reached out to the CEO of Hibbett’s and his assistant I left messages on both numbers and still to this day no response. Hibbett’s don’t care about their customers which is proven by their actions of not responding and not trying to resolve the issue. I wanted my item not a refund. They refunded without trying to send the special item back.

Through some black magic determined that I am apparently buying with an intent to sell. I guess you're not allowed to shop for family/friends living elsewhere, which is fine with me because there's plenty of other hype shops I'd rather give my money too and convince my friends to do the same. I know Hibbett will probably see this and go oooohhhh youuuu got meeee ... but no seriously the fact that I took time out of my day to write this... established 1945, good luck surviving another decade!

went into a City Gear 410 Bel Air Blvd. Suite 52 Mobile Al 36606 On Mothers Day Sunday May 8,2022 between 5:15pm&5:30pm to purchase a pair of shoes before going to eat dinner. With very little womens shoes to choose from i settled on a white pair of air force 1 shadows. The sales man went to the back and came out with a box under his arm heading up to the register, i asked if i could try the shoes on, he said i dont have one like this but you can try this one on he then grabbed from the display an air force one. I tried it on it fit so i purchased the air force one shadows for $120 +tax that i couldnt try on and headed out the door got in my truck and left. As we are going down the road i relize the shoes are a half size to big so we immediately turn around and take them back to the same store i jst bought them from. My boyfriend goes in to return the shoes and comes out to tell me they dont give refunds only credit. I go in the store myself and asked ya ll dont give refunds the employee tells me no i said well you coulda told me that he then says there are signs i look up and ask where the employee then says its on ur receipt. The receipt i get after i have already paid for the shoes. By this time im late for dinner and frustrated and out of $120 + tax i take the gift card and leave. The next day i call and am told that there is a no refunds on the receipt i get after i purchase the shoes and on their website that i dont look at..it was a spur of the moment purchase that i didnt go on the website to purchase. I start looking on the website daily for shoes and find and order a pair of reeboks and nikes. I then immediately cancel the order due to a discount that i was supposed to get but didnt. They refund my credit on one digital gift card. I then reorder the same 2 pairs of shoes. When i receive them i take them out and immediately i dont like them so i put them back in the box and got the return labels emailed to me..2 different return labels addressed to two different places. I send the shoes back. I then get 2 different digital gift cards emailed to me one for the amount of the reeboks and one for the amount of the nikes. I continue to look on the website daily for shoes i finally found some on or around october 20th 2022 for $80 something dollars and get all the way to cash out where there is only one place for a gift card..so i call they send me to store support who sends me to online support where i ask how do i use two different gift cards on one order? I am told i cant. So I explained from the beginning my situation and asked can they combine the gift cards and am told no they cant do that either..so now i have 3 gift cards one for the amount of the reeboks one fir the amount of the nikes and one with the remainder of what i didnt use off my first gift card. So now what do i do??? I am very very irritated and extremely upset..this is ridiculous its time consuming and uncalled for..after all who doesnt give refunds these days especially if u walk back in the store to return the shoes within 10 mins after walking out the store?