HGreg.comReviews of hgreg.com

The sales staff is great and positive I had sales person Seth and he was great highly recommend visiting

I bought a BMW in October of 2018. I did not know that BMW's do not have a spare but have run flat tires. Hgreg sold me the car with regular tires; I ended up having to get run flats which cost me about $900. But the real reason for my rating is that I bought a warranty which was for 5 years or 60,000 miles. I assumed that this meant 60,000 miles over the 21,000 that was on the car; in fact, this is what the finance person told me. I paid a alot for the coverage but figured that these cars are expensive to maintain so this would be a good investment. I found out today that the coverage was for 0 to 60,000 miles, meaning if I drove under 8,000 miles per year it would last until 10/23. So in the end I paid for a warranty that lasted less than 3 years and 3 months. I would never have bought the warranty if I had known this and I am sure there are others who have had the same problem. I will NEVER buy a car from HGreg again. Very disceptive people.

I visited Hgreg in Brandon, Florida after driving by. I arrived at about 10:30 AM with no intention of buying a vehicle. I had recently cancelled a deal with Vroom because they would not tell me the truth. I expected the same type of treatment at Hgreg. Oh, was I pleasantly surprised! I met with Kevin, who explained the process and went with me on a test drive. I walked out, no DROVE OUT, in a very nice Ram 1500 pickup! I was very impressed! My trade in was appraised, deal was processed and financing done rather expeditiously. Don't know where people are finding these bad things to say but I believe I was treated fairly and got the truck I wanted! Thanks, Kevin, Nick and Luis!

STOP! DON’T SHOP!! BUYER BEWARE! Hgregg.com is a nightmare! Add $1700.00 on to any price you see! Do not purchase online cars with Hgreg.com! Refer to TrustPilot.com for numerous Hgreg.com 1-star reviews! Outrageously high hidden dealer fees, The car we purchased a 2017 Sonic was horribly represented. The exterior had more dings and dents of witch never showed up in a single photo, the car smelled like dead fish, 1 key only, no manuals. Way to many major hidden defects, untrained salespeople, long phone waits, no call backs or follow up and horrible service – and that’s just before they take your money. This is by far the worst purchasing experience I have ever had in my life. Hgreg.com what a scam!

I visited, my local hgreg in Palmetto Bay FL after hearing so many good things about them. Test drove a few cars and kept in contact. After about 2 weeks i made the decision to get a vehicle I had test driven, the price online was 19998 and i figured at about 1800 with tags title and their fees I'd be in my loan for about 21k. 10 o'clock in signing paperwork and everything looks good. A month later it hits my credit as a 28k balance and I'm like how? I put down 7k. Turns out their dealer fees, and other bs ate up my down payment and it's like i didn't put any money down at all. Stepped into the dealership complaining and figured out the paperwork was missing and potentially had been forged because the papers i physically signed said nothing about my loan balance being 28k because i would have never. They gave me the run around acted so concerned and sent me a $250 check to cover a rental after they sold me a dirty car with roaches. I'm appalled ag their lack of customer concern and shady practices. Never again.

So bought my 2019 Jeep renegade from HGreg in 2020. Once several months later the tires go out turns out 2 different brands were on tires. Also heard loud noise in steering And now about a year later got it checked didn’t think it was a big deal hgreg would sell me something with bad steering well they did and they don’t care their warranty wouldn’t cover it and now I’m stuck with huge repair bill hgreg you tricked me do not buy your vehicle from here

ONLINE "PRICE" IS A TOTAL SCAM!!! All of these online sellers pad their prices with BS fees, but at about $1,400, HGreg is the worst I have encountered. They brag about being non-negotiable as if that is a virtue. And they claim to be much further below "blue book" than they are. These are NOT the registration fees and title fees that you must also pay. These are purely this dealer not being honest about what you will actually pay. They are not trustworthy. All of these glowing reviews are from buyers who probably paid too much. No wonder the seller seemed so friendly.

I am not gonna buy any cars from this place. They barely giving you a good service once the car is sold. I was asking for the exact part number which I have to replace. The seller was acting, upon his incompetence to provide such thing, presumptuously as I was in default. Dealer should be able to provide such information.