HGreg.comReviews of hgreg.com

Was looking at a Silverado Trail Boss all the pictures online look good got pre-approved for everything lady was very nice to me on the phone and kept in touch with me. when I showed up down there for them to bring the vehicle around for me to do a test drive I was walking around the vehicle looking at it I had made comments about making sure the brakes were good the tires were good Etc and they were supposed to have it prepped Ready Clean for me to pick up this is now 6:30 at night I'm driving an hour and a half up there with my truck completely cleaned out to trade in when I get there the vehicle is brought up upon inspection of the vehicle I noticed that the back Runners were completely scratched down to the metal then I looked in the back and there was multicolored paint splattered everywhere in the back of the truck this was a work vehicle the door mats were thrown in the back of the truck completely dirty that plastic on the Floor to hide the red clay that was pushed into the carpet and into the pedals they said they don't detail it until it was sold. I said I was coming up here to pick it up so why wasn't it cleaned long story short they tried to mask the work vehicle create a photographs never showing anything that's wrong with the vehicle just what was right looking at the brakes it looks like they did a pad slap on it all the discs had grooves cut in them. No Jack no spare tire the back tailgate did not work on the release you had to physically go back there and pull on it too many things going wrong for that price I was aggravated that they wasted my time told them they should spend the money to have the back Rhino linered and take it to a body shop and have the runners painted and Blended in and take the time to fix the trim work that looks like it had a chemical put on it where they're faded and nobody would ever know that was a work truck and it would have been sold long ago manager act very indifferent and not very caring that he'd wasted my time at all or give any crap. Then I wake up this morning to see that I get an update on that vehicle that they reduce the cost of $1,000 this company if they would have taken that $1,000 and put it in that vehicle would have sold it long ago I won't be doing business with them only back to a Chevy dealership where I know I can trust what's going on then hold them accountable

Watch out for these guys! I found a vehicle that seemed to be priced good on their website. I understand that many online dealers pad their final price with additional fees, but Hgreg is the absolute worst I have ever seen! Once i received the sales order, they had added in multiple "non-negotiable" fees, including - Pre-delivery service fee - $1299; Protection fee - $795; Electronic registration filing fee - $699; License fee - $500; So that's almost $3300 in additional fees, which the sales person stated would all stay on if I bought the vehicle, since they are a non-negotiable dealer. I'm buying a similar car with extra features for less than the Hgreg car. Do your diligence and homework when shopping for a car - there are honest and upfront dealers out there that are offering good deals.

Went to the Brandon location. We had a approval letter. They dismissed our letter caught my son by himself telling him he needed money down and that his credit Union took some of the money back from the approval letter. What credit Union does this. They didn’t know I had the credit Union on speed dial. Then kept walking up talking about the underwriter said he needs more money. They didn’t know I saw them talking to each other on the phone. I changed my appearance to see what they were up to. So they didn’t know I was watching them. I let them know I was aware of their game and don’t ever try my baby like that. I left them standing up looking stupid. Once we get down the road they text my son to come back he can get the deal I said. I don’t want their deal nor anything to do with these liars and crooks at this business. They didn’t know God was my under writer since they kept saying they had one. Beware of the fast city slick talk. Very unprofessional. To much going on in this establishment. Very unprofessional and are great liars. Alllllll of them

waiting for them to pay off the car i turned in no one answers and if they do they just leave u on hold for 30 min, they did a 20 day pay off they trying to ruin my credit was told if u have to make another payment thats on you well if ,they pay it in the 20 days (more then enough time) I should not have to maybe I can get the repo man to go to hgreg and get the car I had a 10 day payoff but that was not good enough

I recommend hgreg 100%..thanks to Alex for helping me get in and out with a great deal the service was A1 also

Buyer beware. Bought a car from HGreg. Had the deal complete with invoice, insurance and a certified check. Communicated everyday for a week. One hour before my flight to pick up the car, the GM from the Tampa store took the car from the Orlando store and sold it. Very unprofessional of the management at HGreg. I would think twice before doing business with this poorly run company with zero morals.

They sold me a used 2020 Ford Mustang for about new price. Carfax showed one accident that they assured me was repaired. A few months after buying I was rear ended on the highway and now the insurance company won’t fix it due to the EXTENSIVE hidden damage in the rear due to it NOT being repaired previously. Extremely dishonest scam artists. Also tried to tell me I HAD to buy a warranty until I pushed back on how that was illegal then the woman lied to my face saying she didn’t say that when she literally did a moment earlier.

We just purchased a 2019 Ford F150 Limited from HGregg in Brandon, FL. The vehicle, after warranty and tax, was $60,000. They did agree to buff out the surface scratches, but when we brought the truck back after a 2 week vacation and asked them to fix the automatic running board, they said no. We have a warranty and it will be covered... under a $100 deductible. If it was a Ford dealer, I'm sure they would have done it just to keep our business for service and new purchases. We are also still waiting on MSRP original sticker, 51 point check and last oil change. The sales manager was useless and the salesman didn't bother going the extra step after the sale. I will never buy from a company like this one again!