HGreg.comReviews of hgreg.com

Excelent service by Andy Santana and Will recomed this place to anybody

Like many on here, I Wish I would have read the reviews before contacting them. The customer service is awful, no seems motivated to help. If you are able to chose what you want they have thousands of $$ dollars in crazy “fees” making the car very high price compared to others in the market. The sales people seem to know this but either can’t do anything about it or just don’t care. BUYER BEWARE!

Super bad customer services. This people don’t ever return phone calls that all. I had been calling for more than a week and left 3 VM and they never contact me back. I would not deal with people like this, they are not professionals that all.

They claim to be no haggle - however they tried to add on over $4k in extras, not including the tax. A $23k vehicle ended up at $29k+! They have this strange, non-optional "extras" including some kind of protectant, cleaning, blah blah blah that HAS to be purchased, they want over $1k to register the vehicle even when transferring a tag. No one is motivated to talk to you, the kids in there couldn't care less if you buy or not as they're on salary and not commission. Ugh horrible experience, did not buy and will not buy with these tactics.

El comprador tenga cuidado.Tramposa,noventa dias y ahora mi auto no funciona. Ellos estan mentirosos. Solo para conseguir una venta.Sin llaves que funcionen,capó no abre español.No contesta mis llamadas. Me vendió basura, Tengo que devolver el auto to compañía financiera. Por favor no compre aquí!!!!!

Issue 1- I paid cash for a 2019 Ram 1500. The salesman gave me a proposal and I told him that I did not want their protection plan. He stated that they do not take this off the closing costs. I researched and learned that I could cancel through the protection plan company. So I acquired a cashiers check from my Bank. The amount quoted was $595.56 over the actual closing cost. The "manager" told me I would get a check for the difference the next day. Two weeks later they still had not cut me a check. It took threatening to take them to court to get them to cut a check. Then that check bounced. In addition I had stated that I did not want the "protection plan" They lied and said that this entailed a special coating interior and exterior and if I stained the interior or something damaged the paint job this "protection plan" would "cover it" . I took the vehicle to two auto body shops. There is no coating on the vehicle. The dealership has refused to give me a policy number a way to file a claim or contact this alleged company. IN short. It appears they charged me for something that they dont actually provide. I will be suing this dealership.

Angel was very informative and helpful! Great job!

Wish they had an option to rate a negative 5 stars. This place sucks, wasted a day of phone calls to find out that they don’t even have the car they have advertised. It’s not that it sold, they never had it. The call center is comprised of CS agents that love to talk over you and are 100% incompetent. Dodged a bullet here after realizing that they charge $3700 in extra “fees”. I hope they go out of business tomorrow.