heyabby.com Reviews | Read Customer Reviews of heyabby.com

heyabby.com Reviews | Read Customer Reviews of heyabby.com

heyabby.com reviews

625 approved reviews, newest moderated first

Daniel K.
May 21, 2024
Thank you very much for your help
Thank you very much for your help, you respond very quickly
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Doug G.
May 17, 2024
The humidifier works fine however…
The humidifier works fine however was not able to connect it to the app even after considerable communication with tech support
Response from heyabby.comMay 20, 2024
Thank you for your feedback. We’re glad to hear that the humidifier itself is working fine, but we apologize for the inconvenience you've experienced with connecting it to the app. After reviewing your open request, we noticed that we’ve been asking for a screenshot showing the error message and the settings page of the humidifier. We've also made several attempts to call you to offer assistance. Unfortunately, we have not yet received the necessary information to proceed with the next steps. Please get back to us at your earliest convenience so we can identify the root cause and provide a solution for you. We are committed to resolving this issue as quickly as possible. Thank you for your understanding and cooperation.
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Kevin
May 17, 2024
The only way you can do that is to get…
The only way you can do that is to get illustrated pictures showing or video showing how to do I have to go box and how to make it fitting with your phone and all of that none of that is working okay you need to find out what you're doing wrong in order to make it right
Response from heyabby.comMay 20, 2024
We have sent a request to this reviewer for basic information to help us identify their purchase. The reviewer will have 3 days to reply and we'll follow up from there. Hey abby grow boxes connect to 2.4 GHz Wi-Fi networks. If you're having trouble locating your network when connecting abby to Wi-Fi, please ensure that your 2.4 GHz network is set up first. For detailed instructions, please refer to this guide: https://help.heyabby.com/en/articles/7158392-how-to-connect-to-hey-abby-pairing-re-pairing
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Jeanine
May 17, 2024
I’ve had several issues with my hey…
I’ve had several issues with my hey Abby grow box! The one on one support that I received has been top tier! Anytime I needed support Kayla and Oscar have been there to answer any questions or concerns! Thanks Hey Abby team you rock!
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CHARLIE H.
May 17, 2024
I wouldn't buy anything from them go…
I wouldn't buy anything from them go through Amazon! Hey Abby they charge 29.00 for 400X microscope 9.99 shipping then to return they don't give you a return label! Spent $ 10.00 return shipping this product sucks.
Response from heyabby.comMay 20, 2024
Thank you for your feedback. We apologize for any inconvenience you've experienced. Please note that for non-quality related returns, the return shipping fee is not covered by us. We strive to provide clear information regarding our return policy and appreciate your understanding.
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LaQuan S.
May 16, 2024
Best grow box on the market
Best grow box on the market beginner friendly
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Thomas H.
May 15, 2024
They where fast and helpful
They where fast and helpful
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Paul K.
May 15, 2024
The folks at hey Abby took care of the…
The folks at hey Abby took care of the leap year issue that plagued my grow operation. Especially when I could not update the firmware to fix the issue. I guess I bought mine too early and got one that would not update. And then when I could not put my BudCAM back onto it because it thought I already had one on it. All programming issues or bugs in the software that runs it fixed as it should be.
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