heyabby.comReviews of heyabby.com

Response from heyabby.comJun 19, 2024

Thank you for your great feedback! We're thrilled to hear that our support team has been helpful every time you've reached out. Whether it's root rot issues, app concerns, or plant issue identification, we're here to assist. Happy growing and thank you for being a proud owner of a Hey abby grow box!

Response from heyabby.comJun 19, 2024

Thank you for your great feedback! We're glad to hear that fixing the sensor was easy and that your grow is thriving. Happy growing and thank you for being a proud owner of a Hey abby grow box!

Response from heyabby.comJun 19, 2024

Thank you for your feedback! We're glad you love our products. We appreciate your suggestion about an East Coast warehouse and will consider it for the future. Happy growing and thank you for being a proud owner of a Hey abby grow box!

Response from heyabby.comJun 19, 2024

Thank you for your kind words! We're thrilled to hear you love the product and find our grow support helpful. Highly recommended indeed! Happy growing and thank you for being a proud owner of a Hey abby grow box!

Response from heyabby.comJun 3, 2024

Thank you for your feedback. We're sorry to hear about the issues with the door of your grow box and the humidifier. Please contact our support team at [email protected] to resolve these issues. Hey abby offers more than just an automated grow box. With our advanced algorithm and 1-on-1 grower support, new growers can easily achieve 4-6 oz yields with a 4X success rate compared to traditional growing methods. The award-winning design is sleek and fits perfectly in any corner of your room. Before Hey abby, growers needed separate tools for growing plants, logging data, and sharing progress and harvests. Now, everything is streamlined into one smart box and app, making home-growing accessible and enjoyable for everyone. It provides a comprehensive platform for growers to grow, log, and share their experiences. We're dedicated to making your growing journey as smooth and successful as possible. Happy growing!

Response from heyabby.comMay 31, 2024

We have sent a request to this reviewer for basic information to help us identify their purchase. The reviewer will have 3 days to reply and we'll follow up from there.

Response from heyabby.comMay 31, 2024

We’re sorry to hear that your grow box arrived damaged. Don't worry, all our shipments are insured by UPS, so you can easily file a claim for shipping damage. To start a claim, please visit our website and fill out the shipping claim form. You can also contact us via live chat or [email protected], and we’ll send you the link to the form. We usually help our customers secure compensation from UPS within 48 hours. Remember, all requested evidence is needed to complete the claim with UPS. Without this evidence, the claim will be rejected. If you need any help or have questions, feel free to reach out. We're here to assist you!

Response from heyabby.comJun 19, 2024

Thank you! We're thrilled to hear that you find our team super responsive and helpful. Happy growing and thank you for being a proud owner of a Hey abby grow box!