Hero ForgeReviews of heroforge.com

I would highly recommend. Part of my shipment got disposed of by the post office and customer service offered me credit for the minis and shipment too!

I ordered a custom brass figure. The 100$ price tag is insane. Since I wanted a unique gift with engraved message, I was willing to pay that. AFTER the figure was created, I was sent renderings showing an ugly number right next to my message. And yes, when the figure arrived, there it was looking like it was part of my message. The brass figure itself looks absolutely stunning! When I complained, I received replies that ranged from 'unrelated to my complaint' to 'entirely unhelpful'. After a couple of weeks they offered a refund. The whole thing wouldn't be so bad if they had been upfront about it and there had been clear communication (e.g. during creation or ordering). They even hide the information somewhere in their FAQs as if this was something people would ask regularly.

Fun to Design Epic to Recieve I design characters on Hero Forge all the time because the design process alone is super fun. Just got one of my first minis delivered this week and I love it!

Really pleased with mine. A lot of the reviewers seem to have issues with shipping times, but mine arrived in just over two weeks, which is great and much sooner than expected. I splurged for the colored plastic model, and it looks great. I would have given it five stars, but I felt like when it renders it for you on the site, it adjusts the colors to show how it'll look, but it doesn't account for the quality of some of the finer details. So what I received wasn't exactly how it looked on the site, but I'm still really impressed. I would definitely go through Hero Forge again for my next miniature.

It’s amazing but there’s nothing wrong with it 🤩🤩🥳

Was fun designing the perfect DND character and then seems a reasonable price for downloading the STL for 3D printing. Little bit pricy if you don't have a 3D printer.

Miniatures are fine, shipping is super slow, way too expensive for what they are. Customer service is responsive but not at all helpful with problems. For a company that's obviously spent so much time developing the interface, it's hard to believe that they have no way to resolve any actual issues. Super lame experience, I'll use one of the competing services in the future.

The website is great for designing your perfect character. Unfortunately I was dissapointed in the quality of the miniature when I received it. The plastic is very thin and not strong at all. Two pieces snapped off when I accidentally dropped it off the table. I expected something more solid when I ordered the 'premium plastic' material... Downloading the character and printing it somewhere else seems like a better option.