Hero ForgeReviews of heroforge.com

Waited 4 (!) months on a 50€ (!) miniature just to pay extra shipping once it finally arrived. The Quality dropped significantly since 2021 when I last ordered there (excess plastik, coated in some film of (?) dust oder chemicals, two details on the miniature not fleshed out). Last time I bought there!

absolutely awesome, they managed to help me get a figure i wouldnt never have gotten otherwise im lucky i have a guy who can do the 3D printing part, so getting an stl direct saved a lot of hassle, but love that after YEARS to looking, i was able to find someone who could get me this

Pro is overpriced and has lots of basic functionalities locked behind it.

It was very hard to customise and I couldn’t understand it plus there is no Australian prices

It's going on six weeks and counting since I ordered my miniature. When I contacted customer service I got a canned response about their shipping times. I asked for a refund. The next day they told me it was shipping. A week later the product is still at some warehouse and hasn't moved. All I want is my money back. I paid $55 for one miniature and I have no idea if or when it will arrive. Stick to the online tools but don't but a physical mini from them, too expensive and six weeks is a long time to wait.

Worst miniture I have ever seen. I play table top games and it's by far the worst quality. I know friends who 3d print for fun that do better work. The online part is perfect. Just get the digital downloads. Don't waste your time and money on buying a physical mini.

Their free design service is fantastic! Some of the physical providers can be expensive, primarily to their custom-made nature, but their quality upon arrival is far beyond what most hobbiest CNC devices are capable of (which I have a very solid amount of experience with). Since their creation service is free, I highly recommend you use it and support them where possible. If you have a 3D printer and solid competence with slicer software, I *highly* recommend their .stl export service. Yes, it's not a physical product, but that is where they make the money instead of charging to design minis in the first place. Other sites with free downloads typically charge for asset packs instead, but as far as design space quality is concerned, I think heroforge is by far the best.

I ordered some minis on June 28th. Heard NO word from Heroforge, and my order status remained as "TBD" the entire time. I contacted them about 3 weeks later as they hadn't shipped anything, and was told they had "very sudden and unexpected issues" with one of your suppliers ceasing operations without warning or notice. "Fair enough", I thought, sounds like an unfortunate situation. so I'll wait a bit more. Two weeks AFTER that, one of the minis arrives out of the blue. ANOTHER FULL month later, and the other two minis I had ordered are still nowhere to be seen, with nothing heard from HeroForge and order status still "TBD" Like seriously???? If you have sudden issues with suppliers that delay things THIS long then just cancel or stop taking orders. 2 FULL months (I said a quarter of a year when I contacted you Heroforge, my bad, but it genuinely feels that long) And ZERO communication from them until I reached out first. All that on top of being ridiculously expensive. One of my campaigns is near its end, so one of the minis will barely get used, even if I get it next week or something. I've been saintly with my patience, but that's entirely my fault I suppose. I'll just stick to the digital files from now on, or better yet never buy anything from HF again. I'll definitely be dissuading everyone I know from ever getting any physical minis.