HerbiesReviews of herbies.co

Response from HerbiesMar 28, 2026

Thank you so much for your kind words! We’re thrilled to hear that our support team was able to assist you and resolve your situation swiftly. Your satisfaction is our priority, and we’re always here to help whenever you need us. Kind regards, The Herbies Team 🌿

Response from HerbiesMar 24, 2026

Thank you for sharing your experience. We're really sorry to hear this, this is absolutely not how we want our customers to feel. We completely understand how frustrating it must be to wait over three weeks without receiving your order or updates. That’s certainly not the experience we aim to provide, and we sincerely apologize for the inconvenience this has caused. Please rest assured that we take this seriously and want to resolve it for you as quickly as possible. Delays like this are not common, and we’d really like the chance to look into your order and fix things right away. We’d genuinely like the opportunity to make this right for you. Please email us directly at [email protected] with your order details, and we’ll personally review your case and arrange an immediate resolution, whether that’s a full refund or a reshipment, based on your preference. Thank you again for bringing this to our attention, we’re here to help and will make sure this is resolved properly for you. Kind regards, The Herbies Team 🌿

Response from HerbiesMar 21, 2026

Thank you so much for sharing your experience, we really appreciate it! We’re thrilled to hear that our team was able to respond quickly and resolve your queries efficiently. We always aim to provide clear and prompt support, so it’s wonderful to know that you had such a positive experience with us. Your kind words truly mean a lot, and we’ll be sure to share this feedback with the team. If you ever need anything in the future, we’re always here to help! Kind regards, The Herbies Team 🌿

Response from HerbiesMar 19, 2026

Thank you for sharing your experience. We're really sorry to hear this, this is absolutely not how we want our customers to feel. We understand how frustrating it must be to receive only part of your order after such a long wait, especially when the tracking information hasn’t been helpful. That’s not the level of service we aim to provide, and we sincerely apologize for the inconvenience and lack of clear updates. Please know that your concern is valid, and this isn’t the experience we want for any of our customers. Your feedback also helps us improve how we handle these situations moving forward. We'd genuinely like the opportunity to make this right for you. Please email us directly at [email protected] with your order details, and we'll personally review your case, assist with cancellation if needed, and arrange an appropriate resolution. Thank you again for bringing this to our attention, we're here to help and resolve this properly for you.

Response from HerbiesMar 19, 2026

Hi Russell, Thank you so much for sharing your experience, we really appreciate it! We’re glad to hear that the cancellation process was smooth and handled quickly for you. We understand how important clarity and efficiency are, especially when it comes to subscriptions, so it’s great to know our team was able to assist you promptly. Your kind words truly mean a lot to us, and we’ll be sure to pass your feedback along to the team. If you ever need anything in the future, we’re always here to help! Kind regards, The Herbies Team 🌿

Response from HerbiesMar 19, 2026

Thank you so much for sharing your experience, we truly appreciate it! We’re sorry for the confusion with the unexpected shipment, but we’re really glad to hear that our customer service team was able to respond quickly and resolve the issue for you. Providing prompt and helpful support is very important to us, so it’s great to know we could turn your experience into a positive one. Your kind words mean a lot, and we’ll be sure to pass your feedback along to the team. If you ever need anything in the future, we’re always here to help! Kind regards, The Herbies Team 🌿

Response from HerbiesMar 19, 2026

Thank you so much for sharing your experience, we truly appreciate it! We’re delighted to hear that you had a superb experience with us and that our customer service team was prompt and helpful. That’s exactly the level of support we strive to provide every day. Your recommendation means a lot to us, and we’re so grateful for your kind words. If you ever need anything in the future, we’re always here to help! Kind regards, The Herbies Team 🌿

Response from HerbiesMar 19, 2026

Thank you so much for your kind words, we really appreciate it! We’re glad to hear that our team was able to respond quickly and help resolve everything for you. These things happen, and we’re always here to make the process as smooth and stress-free as possible. It means a lot to us that you had a positive experience, and we’ll be sure to share your feedback with the team. If you ever need anything else, don’t hesitate to reach out—we’re always happy to help! Kind regards, The Herbies Team 🌿