HerbiesReviews of herbies.co

Response from HerbiesApr 4, 2026

Thank you for taking the time to share your experience. I completely understand your frustration and disappointment, especially regarding how subscriptions and cancellations were presented on our site. This is not the experience we want our customers to have. We take feedback like yours very seriously, particularly when it comes to transparency and clarity around our products and services. I’m genuinely sorry if the process felt confusing, or if any information about our products or promotions was unclear. Your comments about cancellation difficulties, small fonts, and multiple discount offers are important, and we’ll be reviewing them closely to improve our website and processes. To ensure we resolve this for you, please email us at [email protected] with your order or subscription details. Once we have the information, we’ll prioritize your case and work toward a resolution that addresses your concerns fully. Thank you again for bringing this to our attention. We’re committed to learning from this and making things right. Kind regards, Herbies Support Team

Response from HerbiesApr 4, 2026

Thank you for sharing your experience, and I’m really sorry to hear how frustrating this situation has been for you. I completely understand your concerns, and I want to assure you that this is not the experience we aim to provide. We take feedback like this very seriously, especially regarding subscriptions and order deliveries. Subscriptions are selected during checkout as part of an offer, but we understand this may not have been clear, and we sincerely apologize for any confusion caused. We’d really like the chance to make this right for you. Please email us at [email protected] with your order details (such as your order number or the email used for the purchase), and we’ll prioritize your case. We can check your order status, ensure your subscription is fully cancelled, and assist with a suitable resolution, including a refund if applicable. Your concern matters to us, and we’re here to help resolve this as quickly as possible. Kind regards, Herbies Support Team

Response from HerbiesApr 2, 2026

Thank you so much for sharing your experience! We’re really glad to hear that the subscription issue was resolved quickly and smoothly. We completely understand that it can take a little time to notice the full benefits of the product, and we truly appreciate you giving it a try. Your support means a lot to us, and we’re here if you need any guidance or have questions along the way. Kind regards, The Herbies Team 🌿

Response from HerbiesMar 28, 2026

Thank you so much for your kind words! We're really glad we could clear up the confusion and provide the support you needed. It means a lot to us that you’d recommend us, and we’re excited for you to start your trial, we hope you have a great experience with the product! If you ever need any help along the way, please don’t hesitate to reach out. We’re always here for you. Kind regards, The Herbies Team 🌿

Response from HerbiesMar 28, 2026

Thank you for sharing your experience. We're really sorry to hear this, this is absolutely not how we want our customers to feel. We completely understand how frustrating and concerning it must be to feel like you’ve been signed up without clear consent and then not able to cancel straight away. That’s not the experience we aim to provide, and we sincerely apologize for the inconvenience this has caused. Subscriptions can sometimes be selected during checkout, which then generates future orders automatically, but we always want this to be clear and fully within your control. We’re sorry if this wasn’t your experience. We’d genuinely like the opportunity to make this right for you as quickly as possible. Please email us directly at [email protected] with your details, and we’ll prioritise your request, ensure your subscription is fully cancelled, and confirm everything for your peace of mind. Thank you again for bringing this to our attention. We’re here to help and will make sure this is resolved properly for you. Kind regards, The Herbies Team 🌿

Response from HerbiesMar 28, 2026

Thank you so much for sharing your experience! We’re thrilled to hear that our team was able to assist you quickly and make things easy for you. It means a lot to know our efforts to make subscriptions and orders simple and hassle-free have exceeded your expectations. We can’t wait for you to start your trial and hope you enjoy the benefits of the product as much as you’ve enjoyed the experience with us so far! Thanks again for your kind words and recommendation. Kind regards, The Herbies Team 🌿

Response from HerbiesMar 28, 2026

Thank you so much for sharing your experience! We’re delighted to hear that our team was able to support you quickly and make the subscription process hassle-free. Your kind words mean a lot, and we’re thrilled you felt supported throughout. We look forward to serving you again in the future! Kind regards, The Herbies Team 🌿

Response from HerbiesMar 28, 2026

Thank you for sharing your experience. We’re really sorry to hear about the confusion with your subscription, this is absolutely not how we want our customers to feel. Please email us directly at [email protected] with your details, and we’ll personally review your account, ensure your subscription is fully cancelled, and arrange a resolution for the charges in line with your preference. We truly want to make this right for you. Kind regards, The Herbies Team 🌿