Herb AffairReviews of herbaffair.com

Great product and customer service!

Great service and products!

The people are very responsive and helpful.

I ordered one of their capsule machines and empty capsules to be filled. I realized a couple of weeks later I ordered the wrong capsule machine. I had not opened it, I sent an email and the response time was amazing. They sent me a return label and I am currently waiting for my new capsule machine. The fault was my own, not paying attention to what I was ordering, but the attention to detail and the concern from the company was amazing! I didn’t think I would hear from someone or the response would have been, they could not do anything for me, but they made sure I was satisfied! In the future, I will be ordering a few of their organic powder products they offer. Do your research, but this is a rocksolid company in my opinion

Great customer service and quick to respond to a mistake i made!! Easy ordering process. Accidently had an old address default in my order. I sent an email 15mins after order was sent. First thing next morning was a response from the company updating the address before shipment. Everything hs all good to go. Nice to see people take pride in their work. It shows.

The website is super easy and accessible, so ordering was made simple. This site also has the best price for this item and I trust it so much that I've decided to purchase another one. The only downside I've found is the limited offering of vegetarian capsules but those will be easy to acquire. I love that I can now do all my supplements in less than 30 minutes and for a price that is saving me money in the long run.

Placed an order for two items. Shows it shipped! However the shipper cant seam to get it to our office. Email Herb Affair over the weekend regarding the shipping issues. No response. I call them via phone, no answer so I left a message. Called again and still no answer. I imagine I'll have to dispute the charges now. I imagine this is being run out of someone's garage.

Don't bother. I would trust all the one star reviews you see on this website. If you don't receive your product you are probably not going to. And don't bother calling customer service, no one will take your call. I'm really frustrated with my experience here and would not recommend it to anyone.