Keith F.
Amazing Customer service
Amazing, Great and Fast Customer service!

At Herb Affair, we believe that the best supplements start with the best ingredients. That’s why we provide premium, organic herbs, empty capsules, and capsule-filling machines—so you can create your own supplements with complete control and confidence.Our herbs are USDA Organic Certified, non-GMO, and third-party tested to ensure purity, potency, and safety. We carefully source from ethical suppliers who prioritize sustainability and quality, so you get only the cleanest, most effective botanicals.We’re more than just a store—we’re a community of DIY wellness enthusiasts who value transparency and trust. Whether you’re looking to fill your own capsules, craft herbal remedies, or take charge of your health naturally, we’re here to make it simple, affordable, and accessible.With fast shipping, top-notch customer service, and a 30-day satisfaction guarantee, we’re committed to providing an exceptional shopping experience. Thousands of customers trust Herb Affair to support their wellness journey—because what you put in your body matters.Visit us at HerbAffair.com and experience the difference!
Herb Affair (herbaffair.com) has 661 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Keith F.
Amazing, Great and Fast Customer service!
Rory A.
Thanks for changing my old shipping address to my new one with no hassles. Ordering was easy and the videos were very informative on how the capsule filler works. Mahalos from Hawaii.
Alan P.
I wish I had read all of the reviews before ordering. They fail to provide a tracking number and when you ask for one, you’ll get an automated message saying the order is “unfulfilled”. I then asked to cancel my order and was told they could not cancel it. Since so many folk are having the same trouble, I will be contacting the Ohio attorney generals office to file a complaint .
Response from Herb AffairNov 3, 2023
Hi Alan, Thanks for reaching out. It looks like you emailed us at 5am, which is before our customer service team logs in to work. They replied to you at 8am that same day and resolved your inquiry. Please contact us again if you have any further questions.
Lisa
I purchased a few products twice and both times I received my order right away. Today I made a mistake and purchased a digital book twice and they answered me right away and refunded my mistake without any problem. So thankful. I will be purchasing more items in the future.
Madison C.
Great customer service, cant wait to try the product!
MARK
They were very prompt with delivery no delays and arrived sooner than I expected. I was delighted with the merchandise I received. The capping machines are prcision made and makes a former very labor intensive job very manageable.
LISA K.
Very friendly and fast responses.
Brian J.
This Saturday morning I emailed Herb Affair right after ordering that I had forgotten to apply my discount code. Less than 10 minutes later I received an email that Herb Affair had fixed the problem and I'd receive a refund for the difference. Good evidence that Herb Affair aims to serve its customers! Thanks Herb Affair! - Brian