I’m Henry, and I’ve spent years perfecting the art of watchmaking. Each timepiece is carefully crafted with precision and passion, using only the finest materials. Every design tells a story—crafted just for you.
Henrys Watches (henrys-watches.com) has 656 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Also known as
henrys-watches.com
Website
henrys-watches.com
Category
Jewelry & Watches
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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There was no information sent with watch how to set it's setting is it mechanical or battery try to find something on line no help
Response from Henrys WatchesJun 26, 2025
Hello Stanley,
I'm Henry, and I’m sorry to hear your watch didn’t come with setup instructions. Some of our models are battery-powered, others mechanical — and we’re happy to help you identify and set it up.
Please email us at [email protected] so we can assist you directly.
Best,
Henry
KL
Kevin L.
Henry makes Watches the Good old…
Henry makes Watches the Good old Fashion Way,With Pride,Quality, Detail & Elegance Durability as Well....I Would Highly Recommend 👌 any Watch from Henry's!!!🙂
Response from Henrys WatchesJun 26, 2025
Hi Kevin,
Thank you so much for your kind words and wonderful recommendation!
Here at Henry’s Watches, I personally take great pride in crafting each timepiece the good old-fashioned way—built with care, precision, and timeless elegance. It means the world to know that our dedication to quality and detail resonates with valued customers like you.
Should you ever need assistance or have any questions, feel free to reach out to us at [email protected]—we're always here to help.
Best regards,
Henry
SH
Stuart H.
Avoid
I stupidly got sucked in to the advertising. Henry does not exist and is not based in the UK. This is a company in China that is selling cheap AliExpress/Temu watches, probably worth $5 and then packaging them up nicely. The watch arrived and wouldn't hold the time and the ticking was so loud I could hear it in the next room. Really cheap, poorly made watch.
I would avoid at all costs and spend a bit more on something decent.
Response from Henrys WatchesJun 26, 2025
Hi Stuart,
I’m sorry to hear you were disappointed with your experience. At Henry’s Watches, we work with trusted international manufacturers to offer stylish, well-packaged timepieces at fair prices. We never intend to mislead, and I assure you we take product quality seriously.
If your watch isn’t working as it should, please reach out to us at [email protected] so we can help make it right.
Thank you for your feedback — it helps us improve.
Best regards,
Henry
WM
William M.
I really like the quality of the watch
I really like the quality of the watch.
It's an eye catchers and keeps accurate time.
The only draw back is the amount of time it took to ship. It took almost 3 weeks to arrive.
Response from Henrys WatchesJun 26, 2025
Hi William,
Thank you so much for your kind words and honest feedback!
I'm truly glad to hear that you’re enjoying the quality of the watch and that it's catching attention while keeping accurate time — that’s exactly what we aim for at Henry’s Watches.
I sincerely apologize for the delay in shipping. We understand how frustrating the wait can be, and we're continuously working to improve our delivery times to ensure a smoother experience for our customers.
If you ever need assistance or have any questions, please don’t hesitate to reach out to us at [email protected] — we’re always here to help.
Warm regards,
Henry
DJ
Dale J.
Don't buy absolutely disgusting
Don't buy absolutely disgusting
Response from Henrys WatchesJun 26, 2025
Hi Dale,
I'm truly sorry to hear you feel this way. At Henry's Watches, we always aim to provide quality products and great service. If there's anything specific that went wrong with your order, please don’t hesitate to reach out to us at [email protected]—we’d appreciate the opportunity to make things right.
– Henry
RO
RICHARD O.
Fraud Fraud Fraud
Fraud Fraud Fraud
Dear Public, Kindly be aware that this company is fraud and base in China and not in the UK.
My Sad Experience days ago.
I saw watches, and bought watches worth 389.70 Pounds thinking they are base here in UK, immediately they wrote few days later that my items were ready for shipment, I saw it was coming from China, I wrote them I am terminating the order, they insisted they can't do anything when the items were still there in China, they told me once I receive them I can send them back and they will refunds me, from there I realised I had fallen into a big trap, after more than 8 days, the items arrived, behold they had written me with a proposal of giving me 10% and keeping the watches, I rejected it, they came up to 25% I insisted on sending the items back, they sent me address to send them to, when I contacted Courier company, the amount they charged me to send the watches back is double the amount I bought them, I asked the Henrys company for their Courier company who brought the items to enable use them, they refused to give me, at this point I have no option but to accept my faith, and accepted the 25% refunds because they refused my 50% demand, at this juncture, I Decided to open the wrist watches, behold they are inferior, I will not even bother my self wearing them, the packaging Bear Henry's Watches, while the watches bears different names entirely. This Company operate in deceit. Please do not fall Victim.
Response from Henrys WatchesJun 26, 2025
Hi Richard,
Thank you for sharing your experience. I’m truly sorry to hear that we did not meet your expectations and understand your frustration regarding the return process and product concerns.
At Henry's Watches, we aim to provide quality timepieces and clear service, and it’s disappointing to learn that we’ve fallen short in your case. While we do work with trusted global manufacturers, we are committed to being transparent and fair in resolving customer issues.
If there’s anything more we can do to make this right, please don’t hesitate to reach out directly to our team at [email protected]. We genuinely value your feedback and the opportunity to improve.
Regards,
Henry
PW
Peter W.
Keep away from them
Keep away from them, I have waited weeks no watch, sent lots of emails to them asking of watch or money back without any results
Response from Henrys WatchesJun 25, 2025
Hi Peter,
I’m truly sorry to hear about your experience, and I completely understand your frustration. This is not the level of service we strive to provide.
Please know that we’re here to help and make this right. If you haven’t already, kindly reach out to us directly at [email protected] with your order number and full name so we can investigate this issue immediately and resolve it for you as quickly as possible.
We appreciate your patience and the opportunity to make things right.
Best regards,
Henry
DC
Dear C.
no manual for the watches
no manual for the watches This was a gift
Response from Henrys WatchesJun 25, 2025
Hi there,
Thank you for your feedback, and I’m truly sorry to hear that the watch arrived without a manual — especially since it was meant as a gift. That’s definitely not the experience we want for you or the recipient.
Please feel free to reach out to us directly at [email protected], and we’ll be more than happy to send you a digital copy of the manual or assist with any questions you might have about using the watch.
Best regards,
Henry
