Henry MedsHenry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Henry Meds (henrymeds.com) has 11,880 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Medical Specialists · Middletown, Delaware
New
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
11,880 approved reviews, newest moderated first
Maya M.
I experienced a situation where there was an issue with shipping my medication and the customer service was so excellent at helping me resolve this problem
Response from Henry MedsJan 30, 2025
Thank you for leaving us a 5-star review! We're thrilled to hear we were able to provide excellent service. Our Care Coordination team is always here to help—feel free to reach out anytime at [email protected].
Zachary
So far so good! Appointments are prompt, delivery was quick, and great results
Response from Henry MedsJan 30, 2025
Thank you so much for your wonderful 5-star review! Our team works hard to provide exceptional service, and it’s always rewarding to receive such kind feedback. We appreciate your support and look forward to serving you again!
Anthony R.
Very understandable and patient, I really liked the experience!!!
Response from Henry MedsJan 30, 2025
Thank you for sharing your experience! Your satisfaction is important to us, and we appreciate your feedback.
Craig H.
The staff were very professional and responsive and helpful, especially my NP Cindy. The only reason I'm not giving 5 stars is because the online appointment process was a bit glitchy. My medication is on its way.
Response from Henry MedsJan 30, 2025
Thank you for your feedback! We appreciate your patience with the online appointment system and will work to improve it. If you need any further assistance, don’t hesitate to reach out!
Lkc
Their customer service is excellent. They spend time answering questions and offering suggestions to make your experience positive.
Response from Henry MedsJan 30, 2025
We are so grateful you took the time to share your feedback with us. We strive to provide the best customer service and we are glad this commitment was reflected in the interactions you have had with Henry Meds.
Vanessa L.
Scammy company that is not upfront with pricing and will try not to refund you if you have a severe allergic reaction. Also they gave my friend who is basically anorexic Semaglutide for weight loss. They only care about pushing drugs. As a reply to the company's comment. You cancelled the subscription not me. Again just bad and misleading practices.
Response from Henry MedsJan 30, 2025
Thank you for bringing your concerns to our attention. We’re sorry for any frustration this may have caused. We strive to maintain transparency regarding billing and treatment costs. As outlined in our Terms of Service, subscriptions automatically renew until canceled, and all sales are final.If you have any additional questions or need assistance, please don’t hesitate to contact our team at [email protected]. Your feedback is valuable, and we’re dedicated to improving your experience.
Mariuxi G.
If I could I would give them 0 stars! This website is misleading and doesn’t provide you an accurate detail of what you’re signing up for. When I originally signed up, I thought I would pay a flat fee of $150 to receive one month prescription and the second refill 249, little to my knowledge, I was billed $249 a month and I was told “I signed up for a subscription” this is bullshit and they take advantage of their customers. They refuse to refund me even thought I didn’t even received more medication or had any appt for an status update . So in the end I paid $1249 and had zero results
Response from Henry MedsJan 30, 2025
Thank you for your review. We take all feedback seriously, especially negative feedback, and use it as an opportunity to make improvements. We’re sorry this was not the experience we want any patient to have with Henry Meds. Per our Terms of Service, subscriptions renew automatically until canceled, and all sales are final. If you have additional questions or concerns, please don’t hesitate to reach out to us directly. We’re here to help.
Christine I.
This experience has been seamless. From the clarity of information on the website (including an actual phone number that connected me to an actual person!) to the pricing, to the incredible coaching call with the medical team (Loved Jake Swanson--he was compassionate, caring, helpful and warm), to the easy delivery, I am sold and FULL of HOPE!
Response from Henry MedsJan 29, 2025
Thank you for your fantastic 5-star review! We’re so pleased to hear that your experience was positive and that our team made a difference. Providing exceptional care is our priority, and your kind words motivate us to keep striving for excellence. We truly appreciate your feedback and look forward to welcoming you back!