Bruno Penha de B.
Wasted money
Very bad company. they change your order according to their stock without asking you first (they usually send soups instead of more expensive items), the food is not good, bad service, money wasted.
We've designed our products with your entire family in mind, ensuring all YUMI goods meet nutritional needs and remain super delicious.
YUMI (helloyumi.com) has 27 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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27 approved reviews, newest moderated first
Bruno Penha de B.
Very bad company. they change your order according to their stock without asking you first (they usually send soups instead of more expensive items), the food is not good, bad service, money wasted.
Ariel R.
Yumi is a great company that cares about what I feed my baby. I like the fact that everything is organic and I can trust that my baby is getting the best nutrition available, and ingredients that are fresh and wholesome. Yumi is also very responsive if you have an issue with your order. We had two boxes ship with issues when they arrived, but when I got on the chat with Yumi, they handled my account and immediately escalated the issues. The only downside of the two encounters is that because Yumi prepares enough food for the boxes their shipping that week to prevent waste, if you have an issue there isn't a way to get another box for the week. We've supplemented with different food we purchased at the yumi shop, but it is a let down when it happens.
Katherine
I was ordering from them for months and loved it, but the last 3 orders are all watered down junk. No more flavor, and a thick full inch of water sitting on the top of each jar that’s supposed to have “texture” and be thicker purées. Even after stirring it’s so watery it’s impossible to get on a tiny spoon and into my son’s mouth with it sloshing off. He doesn’t like it anymore since they all lost the flavor. Contacted customer service and they said that’s how they are meant to be. A watered down impossible to feed mess. Canceled subscription and supposedly getting partial refund. Absolutely NOT worth it anymore! So disappointing.
Mike
It's amazing to not have to worry about what to feed Henry. He is my second baby to use their products, and both have loved nearly all the flavors.
Sandy
Love the quality of the food for our little ones!
Giselle H.
The shipping has gotten worse as the weeks pass by. I used to get it every Monday the it switched to tuesdays now I dont Even know when I’ll get the food. They’re getting pretty unreliable and consistency of food changes weekly. Either super watery or too solid. I tried The bites and some bites just came all mushy and watery.
customer
We loved having Yumi as a healthy option for our baby.
Laurie S.
Awful experience. Emailed, called, and texted and still have no reply but would continue getting emails asking me to rate the customer service I didn't receive. My baby wouldn't touch the food and half of the "sealed" product spilled all over.