YUMIReviews of helloyumi.com

Very bad company. they change your order according to their stock without asking you first (they usually send soups instead of more expensive items), the food is not good, bad service, money wasted.

Purées were mostly okay- some are way to watery to be served on their own. I started running into issues with the bites. Most were crumbled or mashed when they arrived, having defrosted along the way. They also have TERRIBLE customer service. I regret not switching to another company sooner. Also, my toddler who was never and is still not a picky eater didn’t like most of their bites. When I tasted them, I couldn’t blame him.

I was excited to try Yumi. The food choices are vast and the whole fresh made food every week was worth the extra cost for me. When I created my subscription, it was relatively easy. But then things got difficult and annoying. Multiple pages on their website error out, they don't have a scroll bar so you have to use your arrow key to navigate up and down the page, which doesn't seem like a big deal but when you are choosing your jars and you can't see what you have chosen or how many more you get to choose then you have to scroll up and scroll back down again, it can be quite tedious. Then when the food arrived, some of it was already expired by the time we received it. How can freshly made food be expired by the time it is delivered? I have no clue. There are no confirmation emails or reminder emails, so you have to make an effort to remember what you ordered, when you ordered and be on top of the next food options. This is really difficult if you are working full time. Though I love all the food options, the user experience is frustrating and they definitely do not have a grip on their target audience needs. They really need to work on their website, communications and consistency.