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HelloVacay Reviews | Read Customer Reviews of hellovacay.com

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Travel & Vacation
Activities & Tours
HelloVacay

HelloVacayReviews of hellovacay.com

3.7128 reviews
Activities & Tours
19200 Von Karman Ave Ste 600, Irvine, California

Directions Website

HelloVacay3.7

Reviews128 About Contact

Overall score

3.7 out of 5

Average

Average of 128 reviews

Distribution

5★57%
4★5%
3★7%
2★9%
1★22%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

hellovacay.com
[email protected]
19200 Von Karman Ave Ste 600Irvine, CA 92612

About HelloVacay

HelloVacay is redefining travel memberships by providing access to travel benefits that were previously inaccessible to many. Our members have access to airport lounges during their flight delays, private member-only hotel rates, and more! If you are a member or have traveled with us, we would love to hear about your experience!

HelloVacay (hellovacay.com) has 128 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: hellovacay.com
Website: hellovacay.com
Category: Activities & Tours
Location: Irvine, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 41% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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HelloVacay reviews

128 approved reviews, newest moderated first

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Erin D.
Sep 1, 2023
Easy to purchase
Easy to purchase! Honest upfront detailed description of exactly what you are buying!
Report
Joanne C.
Sep 1, 2023
Great personal customer service
Great personal customer service! I can’t find the list of lounges and restaurants however- where is that?
Response from HelloVacaySep 1, 2023
Hi Joanne! Thank you for being a VacayDelay member! We are here for you during future flight delays that you may experience. Our list of lounge locations is at hellovacay.com/lounges. Please feel free to email us at [email protected] if there are any other questions that we can help with!
Report
TK
Sep 1, 2023
Love this product
Love this product
Report
Sean M.
Sep 1, 2023
Value immediately
Purchased on a Wednesday and used two days later. Vacay delay paid for itself and then some.
Report
William G.
Sep 1, 2023
I have no confirmation or anything to…
I have no confirmation or anything to proof that I have paid a premium with you!
Response from HelloVacaySep 1, 2023
Hi William! Thank you for letting us know that you need support! We will reach out by email to ensure that you have everything you need to get started.
Report
Lisa R.
Sep 1, 2023
When my flight was delayed I thought…
When my flight was delayed I thought this is the perfect time to use this. Low and behold, it worked? I sat in this wonderful massage chair in a spa at JFK for the entire delay. Definitely worth it.....so far anyway. Lol
Report
Lisa A.
Sep 1, 2023
This was easy to use
This was nice to have a place to relax with food and restrooms while we were delayed.
Report
Anthony R.
Sep 1, 2023
I love it
I love it! I love your customer service. I wish I still had the opportunity to buy the lifetime membership. I wanted to try it out before I purchased it and now I'm kicking myself in the butt
Report

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