SuperSuper is a subscription-based home service contract company that offers coverage for appliances and other home system breakdowns. With Super, you can easily file for claims by using your computer or phone and work with a local repair service.
Super (hellosuper.com) has 652 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Insurance · Los Angeles, California
Excellent
Insurance · Woodland Hills, California
Excellent
Insurance · Santa Rosa, California
Excellent
Insurance · Livermore, California
Excellent
652 approved reviews, newest moderated first
Edith J.
Akram was professional, detailed and friendly
Response from SuperOct 23, 2025
Thank you for sharing your experience! We’re thrilled to hear that Akram was professional, thorough, and friendly. Your feedback means a lot to us!
Hillary O.
Ruben came in, checked the washer and fixed an issue I was having and advised on another issue that isn’t washer related. He ran several cycles to make sure it wasn’t leaking and that it’s good to use again.
Response from SuperOct 23, 2025
Thank you for sharing your experience! We’re glad Ruben was able to resolve your washer issue, provide helpful advice, and ensure everything was working properly before leaving. We appreciate your feedback!
JP E.
Very honest and punctual.
Response from SuperOct 23, 2025
Thanks for the 5-star review! We’re happy to know you’re satisfied with our service,and you rservice provider was honest and punctual.
Janet F.
HELLO SUPER HOME WARRANTY. This company does not stand behind it's service, contracts, work, or commitments! They send sub-par contractors. In addition, They do not honor their warranty program. Super sent a washer repair person from a local company. The repair person did not fix my washer. Hello Super says today that the repair person told Super it was fixed -so that's it! They are honoring nothing. I paid for the service call and did not get it fixed. In addition, the same repair person, did not tighten the valve from the washer to the wall after he was finished. This caused a flood in my home, that has resulted in a homeowners claim. Hello Super takes zero responsibility, even though they sent the repair person. Trying to get a simple washing machine repair using my home warranty has been a costly nightmare. The response that Hello Super just provided is a "canned" response. They are not standing behind their contract, their service or commitments. Hello Super has taken no responsibility for an issue that they caused. STEER CLEAR of this company.
Response from SuperOct 23, 2025
We’re very sorry for the frustration and inconvenience you’ve experienced. We understand how upsetting this situation has been and want to assure you that your concerns are being taken seriously. Our Advocate team member is actively working with you to resolve this issue, and they will continue to assist until a satisfactory solution is reached. We appreciate your patience as we work to make this right. Thank you for bringing this to our attention
Liz S.
Marcus came out and fixed our oven. He was timely, super professional and knowledgeable, and he also offered tips to help maintain it. He was awesome and went above and beyond.
Response from SuperOct 23, 2025
Thank you for sharing your experience! We’re thrilled to hear that Marcus provided timely, professional, and knowledgeable service—and went above and beyond with helpful tips. We really appreciate your feedback!
Edward D.
Jaime was super professional and honest. Appreciated his expertise!
Response from SuperOct 23, 2025
Thank you for your wonderful review! We’re happy your technician provided a professional and honest solution. We’ll be sure to share your kind words with the team
Andrea Y.
Great service! Kind and friendly worker!
Response from SuperOct 23, 2025
Thank you for your feedback! We’re glad to hear you received great service and that our team member was kind and friendly. We appreciate you sharing your experience!
Hamilton O.
Timely, professional, knowledge, overall, great!
Response from SuperOct 23, 2025
Thank you for your feedback! We’re glad to hear our team provided timely, professional, and knowledgeable service. We appreciate you sharing your positive experience!