Hello AlphaReviews of helloalpha.com

Response from Hello AlphaAug 26, 2026

Hey Jack, Sorry about this. Can you try to hit forgot password for me and see if this works? If this does not then please use this form to reach out and we can get you access https://contact.help.helloalpha.com/servicedesk/customer/portal/10/create/113

Response from Hello AlphaAug 26, 2026

Hi Anna, Thank you for the wonderful feedback! Getting clear, helpful answers to your health questions should always be easy, and we’re thrilled our team provided such a great experience. We're always here whenever you need us next!

Response from Hello AlphaAug 26, 2026

Hi, Thank you for following up with us. I sincerely apologize for the frustration caused by receiving an automated survey email. Our system automatically triggers review requests when an account is registered, even if it is immediately canceled.

Response from Hello AlphaAug 26, 2026

Hi Allison, Thank you so much for the 5-star review! We are so honored to have been here for you when you needed support, and we're thrilled that your transition to virtual weight care was so fast and seamless. Having long-term consistency with the same Nurse Practitioner makes such a big difference, and we're so glad you've found a reliable partner in your health journey. Thank you for choosing Hello Alpha!

Response from Hello AlphaAug 26, 2026

Hi Nancy, We love hearing this so much! Thank you for sharing your journey and for trusting us with your care. Knowing you feel supported, energized, and confident is the best compliment we could receive. We're so glad you're part of the Hello Alpha family!

Response from Hello AlphaAug 26, 2026

Hi Bobby, Thank you for the fantastic feedback! Our clinical and support teams work hard to keep care convenient and accessible, so your kind words mean the world to us. We’re always here whenever you need us next!

Response from Hello AlphaSep 21, 2026

Thank you so much for taking the time to share this. Knowing you received good care is what matters most to us. Thank you for trusting Hello Alpha.

Response from Hello AlphaAug 7, 2026

Hi Mary, Thank you for reaching out! It sounds like there may be a quick misunderstanding—our team manages your prescriptions, but needle orders and payments are handled directly at pharmacy checkout. For your safety, please avoid reusing needles, as doing so can lead to infection or other complications. Moving forward, if you ever need a prescription written for additional needles so you can purchase them through your pharmacy, just send us a quick message in your portal and we’ll be happy to submit that for you! I apologize for any confusion this caused, and please let us know if there is anything else we can do to help!