Hello AlphaYour doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Customer
Service was quick, accurate, and efficient. Didn't have to wait long for a provider to render services
Response from Hello AlphaSep 17, 2024
Hey! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Beach G.
Very responsive and helpful!
Response from Hello AlphaSep 17, 2024
Hi! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
meki
They only prescribe $1000 name brand medication that insurance won't cover and have nationwide shortages, they are unwilling to prescribe any of the widely available generics. Also never spoke with a doctor, all done through online forms up through prescription and all.
Response from Hello AlphaSep 12, 2024
Hi Meki, Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.
Kelley
Every interaction has been straight forward, informative, and productive. This is exactly what I have been looking for and I’m very thankful.
Response from Hello AlphaSep 12, 2024
Hello Kelley! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Shawn S.
Very easy process once application was finished. So far has been very good program. Just three weeks in.
Response from Hello AlphaSep 9, 2024
Hello Shawn! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Both providers who a talked to did not listen my experience with the medication and started my treatment like I never did because of that and will lose money and time to get the medication right the one which will work on my boby
Response from Hello AlphaSep 9, 2024
Hi, Thank you for bringing this to our attention. If you haven’t yet, please message your care team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.
customer
Can’t get medication. A friend who has the same insurance as I do, and she had a lower BMI to start with was able to get epic but not me. My A1C is 5.6 my BMI over 35 but I was denied. Fing scam
Response from Hello AlphaSep 6, 2024
Hi, Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.
Sarah
All of the physicians I've dealt with are great and very helpful
Response from Hello AlphaSep 4, 2024
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
