Hello AlphaYour doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing6,611 approved reviews, newest moderated first
customer
Easy and fast appointment for weight loss. Also happy to get help with prior auth for medication!
Response from Hello AlphaOct 17, 2024
Thanks so much for leaving a review! We are so glad we are able to help you with your prior authorization and glad you had a great experience!
Nicki
Very good experience! Was able to review the information that I submitted for my update visit very quickly so that I could continue to receive my medication.
Response from Hello AlphaOct 16, 2024
Hi Nicki, Thanks for the positive review! We are glad that you were able to get all of your information quickly and able to receive your medication! Thanks for choosing Alpha!
MARIA M.
The response time is excellent! Highly professional individuals. I was honestly quite impressed.
Response from Hello AlphaOct 16, 2024
Hi Maria, Thank you so much for the review! We really appreciate the feedback! We work hard to make sure that our patients have a great experience and are responded to in a timely manner. Thanks again!
Camille
easy to get care fast!
Response from Hello AlphaOct 16, 2024
Hey Camille, Thank you for taking the time to leave us a review! We are glad that you had a great experience!
customer
After explaining to the Dr. about my lack of insurance to cover medication and asking for advice on other affordable options she told me to check with my insurance and see what they covered. Basically like she did not read what I had already written to her.
Response from Hello AlphaOct 12, 2024
Hi, We are very sorry that you did not have a good experience. We appreciate your feed back and we take this information seriously. It’s our mission to provide high-quality care so we will look into this. Please message in your support thread if you would like to connect with another provider. Again we are sorry you did not have a good experience.
customer
My doctor usually gets back to me right away. My only complaint is my monthly fee went up from 49 to 64. I am not making more money and I don't know why it had to go up with out much notice.
Response from Hello AlphaOct 7, 2024
Hi, Thanks for bringing this to our attention. I will relay this back to our team to improve communication between Hello Alpha and our patients. Please reach out in your support thread if you need anything or have any other concerns.
Sherry
Should have let me know from the start that medication was not available in my state instead of trying to sell me something different that what I wanted
Response from Hello AlphaOct 7, 2024
Hi Sherry, We are very sorry for the confusion. Please reach out in the support thread if we can help in anyway.
Rebecca
Responsive care provider, easy to understand process.
Response from Hello AlphaOct 7, 2024
Hi Rebecca, Thank you for taking the time to leave this review! We’re happy to know you had a good Hello Alpha experience. It’s our mission to provide high-quality and convenient care for all our patients.
