H-E-BReviews of heb.com

They charge you extra money on some products, they don't even put a note close to the product saying about the extra charge for the customers!I made a complaint to the check out but guess what, after many many days nothing changed.HEB's in South Austin policy is the customers do not have the right to know how much they gonna pay.

I patronized the HEB grocery store in Cypress Texas, the 24224 Northwest Fwy Cypress, TX 77429. On not 1, not 2, but three occasions I received unsanitary seafood from this location. Today the store manager, who is rude, abusive and a bull bamboozled the Harris Country Health Department telling them that they ALWAYS WRAP IN PLASTIC AND PAPER, THEN BAG THEIR SEAFOOD -- THAT THIS IS THE PROPER PROTOCOL. Per the inspector who fell for the lie, she said I could find no violations. Well DUH, how could you when the snakes in the grass at this location are ready to put on a clown show -- Shout out to the Harris county Health department for not doing their job a second time because most likely, you are bought and paid for by HEB, Each time I received my crab legs, there was no paper no plastic-- just a single bag that each time arrived OPEN to my door -- and to think that management at this store would insist that this is sanitary, ok for humans to eat food that is not properly protected -- at one point the manager went on to blame FAVOR -- the delivery company for why my seafood was unwrapped and unsanitary!! Imagine what kind of integrity is working in high places for HEB. to be bullied by a male store manager who would tell me, I was not getting a refund on more than one occasion and to have that same manager tell me that the only way I was going to get a refund was to inconvenience myself, go back to the store and return the items -- when it was their fault 100% that allowed unsanitary seafood to leave the store. I have pictures for each occasion but it seems that to HEB they just attempt to bully you and make you accept low class and lack of integrity behavior. Imagine working for a manager who actually lies, and then is placed in charge of a department of people who they teach to lie as well?? And just for the record, I did get my refund each time because they HEB were in the wrong and they believe they can push you around and make you break -- but see, GOD does not like ugly. and it was wholly unnecessary that this location would allow unrighteousness to prevail. I am just one person but I am not a person who will be pushed around. I will never accept poor service or unsanitary food that literally arrives open to my door, with no protection -- and to think HEB would be fine with having their customers eat unsanitary food as long as they could keep your money. Not on my watch HEB -- not on my watch. AND its doubly a shame that the Harris County Health Department has allowed themselves to be bought and bamboozled by underhanded representative's of HEB -- The light will be shown on your practices HEB. Makes you wonder how much money has exchanged hands on the down low between HEB and the health department, neither of their representatives who investigated could I take seriously -- it was all a sham show-- and the proof has been proven that HEB lies again and again!!! AND BTW, IF I WAS THE LIAR, WHY DID YOU REFUND MY MONEY EACH TIME???

I thought at H-E-B ‘here everything is better’ but that doesn’t seem to be the case. Both stores in McKinney and Frisco sell spoiled, wilted vegetables or even worse. After buying bad apples and cut watermelon in several occasions, yesterday I bought some mushroom and when I got home and opened the container they had mildew and a horrible smell. It takes me 30 min to get to either store so rather than returning the mushrooms I preferred to trash the package. It’s not the first time I waisted money on products bought from HEB. So i may stop buying from them.

We went to the Stephenville store for some take home food. The store had what I was looking for so great. I picked up a bag of their sea salt chips. I didn't bother to look at the freshness date and the chips were stale. We just threw them away. Also I am curious about the amount of salt used. More than a few years back the sea salt chips were quite good; the amount of salt was right. Maybe 3-4 years ago the amount of salt dramatically increased. The chips are almost inedible due to the salt. It us too much. This is not an issue at the Stephenville store. Our go to store is in Granbury and the oversalting happens there too. Needless to say we are quite unhappy with our choice tonight.

I got food poisoning from a pack of lunch meat that I bought that day.i gave it to the health services..it's the heb in austin tx on eastwillaim cannon

There is a young man at the HEB pharmacy on 2929 Thousand Oaks in San Antonio Tx that is very condescending. He won’t listen when I speak. I’m elderly and I’ve had a stroke, it takes me longer to communicate my needs. He seems rushed and annoyed. Furthermore, He constantly threatens to ban me from HEB. Now, I’m scared I won’t be able to get my medications that I need.

The McAllen HEB on Fern and 10th Street Has a mi tienda pollo de tinga

Love HEB in Plano with one exception. Their card readers at cash out do not always read the card chip. This is the second time I’ve had to use cash at checkout. No big deal but I thought they would fix this glitch by now.