Gerry B.
I am so happy with my new hearing aids!
The in-home exam made this process so convenient; however, everything was extremely professional. Most important is the fact that I actually use my new hearing aids. They are extremely comfortable in comparison to my old ones. Sometimes, I actually forget that I have them in my ears. With the phone app, I am able to focus my hearing to the conversation that I have most interest. I am able to tone down background noise in places like restaurants so that I am able to concentrate on listening to the people in my group. I recently had an experience where we were in such a close environment with a considerable number of people that I became very anxious with all of the chatter in every direction. With the app on my phone, I was able to override the noise with the sound of ocean waves. I could still hear if someone was trying to get my attention; but, the chatter was not nearly as overpowering. That was great.
Response from hear.comJul 18, 2024
Gerry, thank you for sharing your wonderful experience with us! We’re thrilled to hear that our Teleaudiology services were convenient and that you found the process professional. It’s fantastic that your new hearing aids are so comfortable. We’re glad the phone app is enhancing your experience, allowing you to focus on conversations and reduce background noise in various settings. It's great to know that you were able to manage a noisy environment by using the app to play ocean waves, helping you stay calm while still hearing important sounds. Your satisfaction is our top priority, and we’re delighted to hear how our products and services have positively impacted your life. If you have any further questions or need additional assistance, please don’t hesitate to reach out to us at hear.com. Happy hearing! -Samantha, Customer Success Team