hear.comReviews of hear.com

Response from hear.comSep 4, 2026

Dear Sandra, Thank you for sharing your experience! We’re thrilled to hear that you’ve finally found the hearing aids that are right for you and that our Customer Support Team was able to quickly resolve your concerns. It’s wonderful to know you’re enjoying the ability to fine-tune your hearing aids and make them work for your needs. Thank you for trusting hear.com—we’re so glad you love your new hearing aids! Curtis, Customer Success Team

Response from hear.comSep 4, 2026

Dear Robert, Thank you for sharing your experience with us again! We’re so glad we could connect you with a hearing care provider who made such a positive difference in your journey. It’s wonderful to hear that their attentive care, combined with your new hearing aids, has provided such a meaningful benefit. We truly appreciate your trust in hear.com and wish you continued success with your hearing! Curtis, Customer Success Team

Response from hear.comSep 4, 2026

Dear Barbara, Thank you for sharing your experience! We’re so glad your audiologist was able to work with you to resolve the initial issues and find a solution that works better for you. It’s wonderful to hear that you felt supported and well cared for throughout the process. Most importantly, we’re thrilled that you love your new hearing aids and are enjoying better hearing! Curtis, Customer Success Team

Response from hear.comSep 3, 2026

Dear Susan, Thank you for sharing your experience! We’re so glad you enjoyed the convenience of completing the process from home and felt well supported by our team along the way. It’s wonderful to hear that your hearing aids are comfortable and that our follow-up and guidance made a positive difference. We truly appreciate your trust in hear.com and would be happy to serve you again! Curtis, Customer Success Team

Response from hear.comSep 3, 2026

Dear Mr. Lindsay, Thank you for sharing your feedback. We’re sorry there was confusion regarding the cost, insurance discount, and how our 45-day no-risk trial works. While these details were discussed during the consultation, we understand that financing, insurance, and trial terms can involve a lot of information at once, and we regret that the process did not feel clear to you. To clarify, the insurance-related amount discussed was a discount rather than a hearing aid benefit paid by your insurance plan. Our 45-day no-risk trial also requires the hearing aids to be purchased before beginning the trial, with the option to return them within the trial period for a refund if they are not the right fit. We appreciate you considering hear.com and respect your decision not to move forward. If you have any remaining questions or need assistance, or if you would like to discuss our hearing solutions further, please contact our Customer Support Team at 888-780-3450 or [email protected], and we’ll be happy to assist. Curtis, Customer Success Team

Response from hear.comSep 1, 2026

Dear Jan, Thank you for sharing your experience! We’re glad our team was able to help you get the app set up so you can easily adjust your hearing aids in group settings. We hope it works well for you when you have the opportunity to try it out. If you need any additional assistance, please contact our Customer Support Team at 888-780-3450 or [email protected], and we’ll be happy to help! Curtis, Customer Success Team

Response from hear.comSep 1, 2026

Dear Linda, Thank you for sharing your experience! We’re so glad our team made you feel supported and that connecting with your audiologist virtually was easy and convenient. We truly appreciate your kind words! Curtis, Customer Success Team

Response from hear.comSep 1, 2026

Hello, Thank you for sharing your experience! We’re glad the 45-day no-risk trial gave you plenty of time to experience your hearing aids and feel confident in your decision. It’s also wonderful to hear that the convenience of completing the process from home and the support from your audiologist made everything easier. We truly appreciate your kind words! Curtis, Customer Success Team