hear.comReviews of hear.com

Response from hear.comJun 11, 2025

Thank you so much for your kind words, Jeffrey! We’re thrilled to hear that you’re happy with your hearing aids and the service you received before and after your fitting. We apologize for the delay in receiving your spare earbuds, and we truly appreciate your patience. We’ve shared your request with our team, and we’ll make sure to get those sent to you as soon as possible. Please don't hesitate to reach out if you need anything else—we’re here to help! - Ashley, Customer Success Team

Response from hear.comJun 10, 2025

Thank you so much for the glowing review, Martin! We're thrilled to hear that your experience with Hear.com has exceeded your expectations after trying other brands. From the testing to the setup and follow-up, we strive to provide top-notch service and products, and we’re so glad to hear it’s made a difference for you. Your recommendation to friends means the world to us, and we’re honored to be part of your hearing journey. Please don’t hesitate to reach out if you ever need anything—here's to many more years of clear hearing! - Ashley, Customer Success Team

Response from hear.comJun 9, 2025

Thank you, Barbara! We're so happy to hear how impressed you are with your new Horizon hearing aids and that the fully online process was convenient for you. It’s amazing to know you're hearing sounds again that you haven’t heard in years — that’s exactly the difference we aim to make! And we’re glad the smartphone control won you over, too — it's a powerful way to personalize your hearing experience. Enjoy every moment of clearer sound! - Ashley, Customer Success Team

Response from hear.comJun 6, 2025

Thank you so much, Francisco, for sharing your wonderful experience! We're thrilled to hear that you're noticing those subtle, crisp background sounds and high notes—it’s amazing what a difference the right hearing aids can make. It’s even more special to know this is your first time wearing hearing aids and that you’re so pleased with your choice. We’ll be sure to pass your kind words along to our audiologists and marketing team—they’ll be honored to hear your feedback. Welcome to the hear.com family! - Ashley, Customer Success Team

Response from hear.comJun 6, 2025

Thank you so much for your kind words! We're thrilled to hear that the process felt easy and professional from start to finish. Our team is dedicated to getting it right and making sure you feel confident every step of the way. Welcome to better hearing! - Ashley, Customer Success Team

Response from hear.comJun 5, 2025

Jo Ann, we're so glad to hear how easy the process was and that you're enjoying the clarity your new hearing aids provide. There's nothing better than hearing the world more clearly—enjoy every sound! If you ever need anything, please do not hesitate to contact our team. Happy Hearing! - Ashley, Customer Success Team

Response from hear.comJun 2, 2025

Thank you so much for sharing your experience, Buddy! We're thrilled to hear how much the Horizon IX hearing aids have improved your daily life—especially when it comes to understanding those all-important conversations with your wife! It’s great to know that after previous frustrations with other hearing aids, you finally found the right fit with hear.com. Helping you hear clearly and confidently is exactly what we aim for, and we’re so glad the Horizon IX has delivered on that promise. If you ever need anything, we’re always here to support you. Enjoy every moment of better hearing! - Ashley, Customer Success Team

Response from hear.comJun 2, 2025

Thank you so much for your wonderful review, Ronald! We're thrilled to hear that your experience with hear.com has been smooth, professional, and supportive from start to finish. From honest sales conversations to the personalized in-home setup and ongoing follow-up, it’s great to know we’ve met your expectations—and that your new hearing aids are both discreet and effective. Helping you hear clearly and confidently is what we're all about. If you ever need anything, we're just a call or message away. Enjoy every moment with your Horizon devices! - Ashley, Customer Success Team