hear.comReviews of hear.com

Response from hear.comJul 7, 2025

Thank you so much for your great review, Thomas! We’re so glad to hear you’re enjoying the versatility of your hearing aids. The ability to adjust settings like background noise, TV mode, volume, bass, and treble is exactly what makes the Horizon IX so powerful—it’s all about adapting to your life in real time. We love hearing that they’re doing it all for you! If you ever need support or tips on getting the most out of your devices, we’re just a call away. - Ashley, Customer Success Team

Response from hear.comJul 7, 2025

Thank you so much for your wonderful review, Cindy! We’re thrilled to hear that our at-home experience made things easier and more comfortable for you. That’s exactly what we aim for—convenience, expert care, and ongoing support without the hassle of office visits. We’re so glad to hear your audiologist left a great impression, and remember—we’re always just a call away if you need anything! - Ashley, Customer Success Team

Response from hear.comJul 2, 2025

Thank you so much for the amazing review, Sanford! We’re thrilled to hear that your experience from start to finish was smooth and well-supported. Our team is dedicated to making the journey to better hearing as easy and personalized as possible, and we're so glad it showed! Thank you for the 5-star rating and for choosing hear.com—we’re honored to be part of your hearing journey. - Ashley, Customer Success Team

Response from hear.comJul 2, 2025

Thank you so much for your thoughtful review, Don! We’re glad to hear that your hearing has substantially improved with your new devices, and we truly appreciate your trust in hear.com. While we understand there are still some limitations due to the degree of your hearing loss, we’re glad you’ve found a solution that works better than the lower-cost alternatives you’ve tried. Your feedback is incredibly valuable, and we’re here for you anytime if you need support, adjustments, or have questions down the road. Thank you again for being part of the hear.com family! - Ashley, Customer Success Team

Response from hear.comJul 1, 2025

Thank you so much for your kind words, Sara! We’re honored that you chose hear.com not just once, but twice—and thrilled to hear that both your sales consultants and audiologists made the experience smooth and supportive. It's great to know your hearing aids are syncing seamlessly with your iPhone and enhancing the things you love, like music and audiobooks. We also appreciate your feedback on affordability—that’s something we’re truly committed to. Thanks again for being part of the hear.com family! - Ashley, Customer Success Team

Response from hear.comJun 30, 2025

Thank you so much, Ester! It means the world to hear from long-time customers like you. We're so glad you've experienced the improvements in our technology—especially the benefits of the new multi-processor design and the impact it's had on your tinnitus. Hearing better doesn't just change how we experience sound—it transforms how we connect with others. Your story is such an inspiring reminder of that. Thank you for your continued trust and for encouraging others to take that important first step toward better hearing. We’re honored to be part of your hearing journey! - Ashley, Customer Success Team

Response from hear.comJun 30, 2025

Thank you so much for sharing this, Patsy! We’re incredibly proud of Demitris and the care he provides—your kind words mean the world. We're so glad he was able to get everything set up for you and turn things around. Enjoy the clarity and control! Happy Hearing. - Ashley, Customer Success Team

Response from hear.comJun 30, 2025

Thank you so much, Betty! We’re so glad to hear you’re happy with both the hearing aids and the care you received. Your recommendation means the world to us—and we’re honored to be part of your hearing journey! If you ever have any questions, we are here to help. Happy Hearing! - Ashley, Customer Success Team